Technician Hiring Specialist - Bilingual French

Hybrid Work Schedule - Bilingual French (Required)   Position Summary:

Why join Penske as a Hiring Specialist for our Technician Hiring Center, you ask? It’s simple. You will be the "voice" of Penske - the person greeting our technician candidates via phone and sending them off with a smile. This exciting role will work in our hiring center and support operations across the United States and Canada. You will work as a part of a team who is committed to ensuring a high-touch, personal approach with technician candidates.

In this role, you will have responsibility for sourcing candidates from our recruiting tools and managing applications who apply, interviewing, making hiring decisions, and extending job offers. You will interact with candidates and our field operations managers via phone and electronic correspondence.

We are looking for individuals who are passionate about discussing careers that can change lives, building relationships over the phone, have high energy and a positive attitude, and who have an attention to detail and capacity to deliver results. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications. You will work with an awesome team, reporting to supervisors and managers of our hiring center, and regularly collaborating with field peers and managers of our 750 +truck maintenance facilities across the country.

  Major Responsibilities: Driver Lead Sourcing and Management • Actively source and manage driver leads via inbound and outbound calls, e-mail, social media, resume and other internet databases, and associate referrals. • After qualifying driver candidates, you will present them the total value proposition and benefits of working with Penske, and discuss the details of Available driver opportunities. • You will accurately capture and manage driver information in our lead capture system, Salesforce.com. • For driver leads that may not currently meet our requirements or have interest in current openings, you will use our systems and processes to keep them engaged for the future.
  Application Completion and Candidate Management • Take phone applications from qualified technician leads, accurately capturing their information into Penske’s application systems. • Ensure all applications are fully complete and accurate per company and DOT requirements. • Manage candidates in our application system, ORC, in accordance with all company procedures.
  Phone Screening and Selection • Conduct phone and/or video interviews with qualified candidates, utilizing Penske’s selection process and tools as directed. • You will be responsible for ensuring that all candidates meet minimum qualifications. • The hiring decisions you make have a direct impact on our business operations and external customer success.
  Recruiting Administration and Coordination • Manage a timely candidate process within Penske’s expected thresholds. • Expediting and ensuring all new leads, candidate follow-up, and internal customer follow-up are executed with priority. Return all messages before leaving work each day. • Manage the candidate processes such as ordering driving records and initiating background screening services through a third-party. • Scheduling drug screening/physicals for candidates with approved clinics and notifying providers. Schedule road tests and manager introductions with our location managers and other operations personnel. • Ensure compliance with all federal/state hiring laws and regulations. • Actively demonstrate company commitment to diversity and inclusion strategies to ensure strong, diverse candidate slates. • Perform other related duties as required or assigned.
  Qualifications: Experience Requirements • At least 2 years of prior work experience in one of the following is required: supporting a recruiting function in a call center or in a customer facing retail environment required. • Experience interviewing and hiring highly preferred.  • Prior demonstrated experience using computer programs such as including Microsoft Office, sales or contact information software, internet search, and social media required.  • Ability to listen, type, and accurately capture information simultaneously required.  • Prior responsibility for accurately following processes and procedures required. • Bachelor’s degree preferred or equivalent years of relevant work experience. • Knowledge of transportation industry and/or prior driver recruiting experience is a plus. • Bilingual Spanish or French-Canadian preferred   Skill Requirements • Ability to interact, in a professional manner with applicant