Principal, Organization Effectiveness - Strategy (HYBRID)

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Principal, Organizational Effectiveness Strategy shapes and drives strategies that optimize structure, culture, and processes to deliver the Bold New Chapter strategy. This role collaborates closely with HRBPs and organizational leaders, leveraging their insights to design and refine initiatives that promote high-performing teams, elevate collaboration, simplify ways of working, and improve organizational agility. It requires a blend of strategic focus, strong partnership, and the ability to coach others to execute effectively, driving measurable and sustained impact.

What You Will Do

• Shape and drive organizational effectiveness strategies that align structure, culture, and ways of working with business priorities. 
• Collaborate with HRBPs & Senior Leaders to design and execute OE initiatives that drive consistency and foster high performing teams who embody our values. 
• Elevate storytelling capabilities across the team, crafting & coaching others to create simple, compelling, and memorable narratives that promote understanding, meaningful discussion, and action.   
• Act as a trusted advisor and collaborative problem solver, partnering with HRBPs and Talent COE colleagues to address challenges and co-create solutions
• Consult on approaches to streamline processes and ways of working to enhance efficiency, agility, and impact. 
• Provide actionable insights that enable data-driven decision-making across the team and organization. 
• Role model a continuous improvement mindset. 
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Organizational Effectiveness Strategy: Develop and implement strategies that align people, processes, and culture with organizational goals.

Storytelling Excellence: Craft engaging and impactful narratives to communicate strategies, updates, and outcomes effectively at all levels.

High-Performance Teams: Build and embed practices that enable effective collaboration, accountability, and agility.

Change Leadership: Create strategies and tools to support adoption and sustained impact.

Collaborative Problem Solving: Work with stakeholders to co-create solutions and address challenges.

Process Optimization: Simplify ways of working and promote continuous improvement.

Data-Driven Insights: Use metrics to measure success, refine approaches, and drive decisions.

Influence and Stakeholder Management: Effectively engage and align diverse stakeholders to ensure buy-in and collective progress.

Emotional Intelligence: Leverage strong interpersonal skills to build trust, foster relationships, and navigate complex organizational dynamics. 

Who You Are

• A collaborative, strategic, and outcome-driven leadership who excels at aligning strategy, execution, and communication. Specifically, you must be: 
• A strategic partner, who designs and drives organizational effectiveness strategies that deliver measurable results 
• A trusted advisor, who builds strong relationships, navigates complexity, and inspires confidence among HRBPs, Senior Leaders, and other cross-functional partners. 
• An expert storyteller, who crafts compelling narratives, coaches others to elevate their communication, and drives greater simplicity and clarity in messaging. 
• A collaborative problem-solver, who works effectively with leaders and teams to co-create impactful solutions. 
• A simplifier, who reduces complexity, promoting more streamlined and effective processes, communication, and ways of working. 
• A data enthusiast, who leverages data to create clear, actionable insights.<