Inside Sales Representative

Description

Come join our growing family! 

Industrial & Construction Enterprises, Inc. is part of one of the largest and fastest growing independent value-added PVF (pipes, values, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000+ customers and 40+ locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets.

Decades of proven performance spurs continuous career growth opportunities at all levels of our organization. 

Secure your future today!

Role Overview:

The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.

Responsibilities:

· Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

· Prospects for new sales opportunities via outbound calling and emailing.

· Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. 

· Ensures timely shipment of materials and customer satisfaction.

· Contributes to add-on sales by maintaining a high level of product knowledge. 

· Handles customer inquiries and problem resolution when an outside salesperson is not available.

· Performs estimating, take-off, and proposal duties as necessary.

· All other duties assigned by management.

Requirements

Requirements:

· Personal integrity, customer service, sales, and communications ability to provide top-notch service while increasing sales metrics. 

· 3+ years of inside sales experience in the same or similar industry preferred. 

· High School Diploma or College Degree preferred.

· Intermediate level MS Office Suite and distribution-specific ERP systems skills.

· Ability to pass background check, MVR check, and drug test where required.