Consulting - Business Technology Services - Manager - Service Delivery

General information

Name Consulting - Business Technology Services - Manager - Service Delivery Posting Title Manager, Service Delivery Ref # 2235059 Date Published Friday, May 30, 2025 Close Date 08/30/2025 Job Category Technologies Office System Integration (Forvis) Advertised Location US-Remote Working time Full Time

Description & Requirements

As a Manager, Services Delivery, you will play a dual role: leading client engagements for the implementation and optimization of construction solutions, while also managing and mentoring a team of consultants. You will guide clients through structured implementation methodologies and ensure delivery excellence aligned with the Forvis Mazars Ultimate Client Experience (UCX) model.
In addition to client-facing responsibilities, you will assist in overseeing day-to-day team operations, support professional development, and contribute to strategic initiatives that enhance our service delivery capabilities.
How you will contribute:

• Lead implementation projects by analyzing client needs and designing tailored strategies that align with business objectives
• Develop and manage detailed project plans, including timelines, resource allocation, and deliverables
• Facilitate business process reviews, system configuration, testing, data migration, and custom reporting
• Provide hands-on training and support to client teams during and after implementation
• Maintain comprehensive project documentation and ensure consistent communication with stakeholders
• Cultivate deep expertise in construction software platforms, aligning system capabilities with client requirements
• Team Leadership & Management
• Supervise and mentor a team of ERP & Project / Field Management consultants, providing guidance, feedback, and support for professional growth
• Oversee resource planning and project assignments to ensure balanced workloads and timely delivery
• Assist in performance reviews and support career development through coaching and training
• Foster a collaborative, high-performance team culture aligned with company values
• Contribute to the development of internal tools, templates, and best practices to improve delivery efficiency

We are looking for people who have Forward Vision and:<