Senior Manager, Luxury Channel Management

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

Dacor, the luxury appliance brand within Samsung is seeking an experienced Senior Manager in Luxury Channel Management to lead sales and revenue generation for the Luxury brand.  The Senior Manager, Luxury Channel Management, is an HQ based position and will be responsible for strategies and planning to drive sales growth, building customer relationships and executing the overall channel strategy for the Dacor luxury home appliance category across the US.  Will collaborate together with the leaders of the respective sales teams (Retail, Builder, Distribution) to bring synergy and collaboration across all areas of sales, responsible for revenue generation.  This person will be collaborating with other PMs in the team to drive go-to-market execution, pricing, product lineup efficiency, promotional campaigns and monitoring of competitive activity. Ensures that key metrics (e.g., revenue, margin, profit, market share) are monitored and met. Collaborates with cross-functional teams to ensure accurate forecasting and inventory alignment to ensure sales. Equips sales teams with the understanding and content needed to position Dacor products with customers against the competition. Develops and maintains solid relationships with sales leaders and customers to ensure successful sell-in and sell-through motions.

• Owns the growth and strategic expansion of Dacor Luxury appliances by each respective channel and region
• Set and achieve channel specific targets and established metrics with the collaboration of the Sales Leadership Team (Retail/Builder/Distribution)
• Lead and execute revenue distribution plan (by channel, by product)
• Analyze and strategize market trends, identifying opportunities to capitalize and expand share within the luxury appliance industry
• Analyze sales metrics, understand performance and guide leadership on decision making
• Representation of the holistic Dacor brand to dealers, trade and internal executive teams, with the ability to rally the sales organization to drive growth and market presence through comprehensive sales strategies that align with goals (Management Plan)
• Architect and execute lead generation process, from customer engagement to conversion
• Responsible for directing the customer account management to support and nurture customer relationships with all accounts
• Ensure the Voice of the Customer relative to Sales is clearly understood across all parts
• Major stakeholder in programming strategy to ensure competitiveness in the marketplace while aligning with PM and pricing teams to optimize a healthy P&L
• Lead and direct the implementation of go-to-market strategies including but not limited to programs, promotions, training plans and display roll-out
• Sales Forecast Optimization: Closely monitors and analyzes category market performance, sales feedback, and reseller inventory (sell-in / sell-out ratio) to resolve business challenges.
• Collaborates with sales teams and customers to develop key customer-specific sell-in and sell-through strategies, programs and pricing, requiring pitch presentations to retailers and buying groups.
• Works with senior leadership and maintains a consistent relationship with Korean Business Managers

Skills and Qualifications

Minimum Qualifications

• Bachelor’s degree (B.A. or