Refund Specialist | Credit Balance Assistant

Find your purpose as a Credit Balance Assistant with CentraCare! The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health plan payers and patients/guarantors. This position requires detailed analysis and critical thinking to determine what is necessary to correct the account. After review, if 1) a refund is appropriate to either patient/guarantor or insurance company, 2) a payment transfer is necessary, or 3) a reversal or correction of a contractual adjustment or an administrative adjustment is warranted, then the Credit Balance Assistant is responsible to correct the postings and/or refund the overpayment to the appropriate party. 

Schedule:

• Full-time 80 hours every 2 weeks
• Mon-Fri 8:00a-4:30p

Pay and Benefits:

• Starting pay is $18.38 per hour; exact wage determined by years of related experience.
  • Pay range: $17.95-$26.94 per hour
• Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
• Tuition reimbursement and college grant programs available 

Qualifications:

• Knowledge of health insurance, CPT codes, ICD Codes, Revenue Codes, claim form locators preferred.
• 2 years Minimum of experience in healthcare accounts receivable needed to be successful..
• Experience with analyzing Explanation of Benefits (EOB's/Remits) from various insurance companies/payers for hospital and/or clinic billing environment working with third party payers, billing, and terminology needed to be successful.
• Demonstrated knowledge of healthcare billing and third party payer requirements. 
• Excellent communication skills and customer relations principles. 
• Possesses excellent organization and time management skills. 
• Experience with use of Microsoft Office applications and related healthcare systems and software. 
• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. 

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.