Clinical Outcomes Analyst - System Quality Analytics - Hybrid

Overview

Note: Candidates with EPIC certification in Clarity and/or Caboodle strongly encouraged to apply.

 

At Houston Methodist, the Clinical Outcomes Analyst is responsible for generating analyses and reports on clinical outcomes data aggregation, analysis and reporting and other performance measures related to Houston Methodist activities and quality improvement initiatives. Effectively addresses analysis methodology and data implications to facilitate understanding and efficient utilization of report findings. This position identifies areas for improvement and assists entity leaders and physicians to develop strategies to improve performance. Collaborates with internal and external database developers and HM data reporting departments to identify analytical and reporting systems integration requirements and collaborative opportunities.

Houston Methodist Standard

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Proactively and effectively develops and maintains collaborative relationships with physicians, nursing, entity leaders, and their employees. Participates in making recommendations for improving working relationships in the work area.

• Coordinates and facilitates the relationships between the various departments, committees, and taskforces necessary to implement quality improvement measurement initiatives.

SERVICE ESSENTIAL FUNCTIONS

• Participates in project team meetings, interacts to advance projects and partners with internal customers to provide timely and accurate reports to physicians, nursing and entity leaders.

• Effectively organizes and documents responsibilities and other activities for accomplishment in a timely manner; meets deadlines.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Develops and presents logical and comprehensive analyses evaluating performance utilizing applicable databases, reporting systems, and/or external benchmarking systems as appropriate.

• Exhibits knowledge of and utilizes available databases/data sources for statistical reporting and data extraction as needed.

• Utilizes understanding of facility department structure and patient data flow as well as department work flows. Sets standards for the measurement, analysis, and reporting of adverse trends for review by appropriate stakeholders and assists in development of action plans for resolution as needed.

• Develops and manages the appropriate processes and tools needed for gathering PI/QI driven datasets to assist leadership in the enhancement of quality improvement strategies.

• Identifies and reports quality and performance improvement opportunities through analysis of HM and benchmark data. Supports HM external benchmarking initiatives and compliance of reporting.

FINANCE ESSENTIAL FUNCTIONS

• Understands hospital billing/reimbursement system as it relates to the departmental scope and utilizes all available Houston Methodist sources in evaluating clinical and financial performance.

• Identifies cost saving and efficiency opportunities throughout the system and develops monitoring and reporting mechanisms to present to and share with the leadership as approp