Account Coordination Associate

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.  

The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance. 

What we do:

As part of the Operations and Resiliency Group, the Reserve Bank Accounts and Services (RBAS) is responsible for the adminstrative, business, risk and compliance activities related to the provision of master accounts and Federal Reserve Financial Services (FRFS) for secound district customers.

The RBAS team functions as the central communication and coordination liaison between the Bank's internal and external customers, with respect to account opening, involuntary closing, and related matters. The team is also responsible for ongoing account administration activates.

Your role as Account Coordination Associate: 
Reporting to the Account Coordination Manager, your role is to coordinate and execute account related activities and establish Federal Reserve System relationships to effectively execute these activities.   
Work includes engagement with customers and cross Bank colleagues and stakeholders– (e.g. Legal, Credit, Compliance, and Policy areas).  

•  Perform the Account Operations Owner (AOO) role for account opening/creation access requests and related on-going account maintenance activities. This includes serving as point of contact with prospective and existing customers as well as internal stakeholders on account matters.
• Administers Account Request Tool (ART) to facilitate requests for accounts and financial services.
• Manage projects within the role.
• Coordinate customer account involuntary closures.
• Operationalize account and financial services related activities.
• Demonstrated an on-going awareness of relevant customer issues.
• Perform relevant updates to risk controls in systems.
• Provide peer reviews and resolve account discrepancies.
• Prepare relevant materials to support financial controls testing.
• Coordinate work with other stakeholders to drive outcomes.

What we are looking for:

• Strong ability to quickly learn business and related process.
• Goal-drive, determined, able to meet stringent deadlines and work well under pressure, with demonstrated ability to work independently to deliver outcomes.
• Knowledge of project management methodologies and tools. Ability to work independently on larger, complex projects/assignments.
• Strong understanding of internal controls and risk management.
• Strong attention to detail, and good organization skills.
• Strong analytical, quantitative skills, including ability to interpret financial statements and capital adequacy/risk reports of banking and other financial institutions as well as policy requirements.
• Advanced collaboration, written and verbal communication skills, with the ability to synthesize information effectively.
• Excellent PC and technical proficiency (Word, Visio, PowerPoint, Excel pivot table, SharePoint Online, Tableau, and Salesforce.)

Salary Range: $96100 - $165300 / year  

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.  

  

Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more.  

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