Operations Senior Analyst

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry blaze new trails and connect with customers in new ways.
We are seeking a highly analytical, collaborative, and articulate Senior Analyst to join our GTM Planning Applications team. In this role, you’ll combine business analysis, data-driven insights, and systems expertise to influence the strategic roadmap of Salesforce’s Sales Distribution organization. With high executive visibility, this is an opportunity to shape how Salesforce scales and operates at a global level.Responsibilities

• Partner with leadership to align application roadmaps with Salesforce’s strategic objectives.

• Conduct detailed analysis of business processes and system architecture to identify gaps, inefficiencies, and opportunities for improvement.

• Deliver high-visibility insights and recommendations to the SVP of Sales Distribution and other senior stakeholders.

• Provide operational support to GTM planning processes, ensuring accuracy, efficiency, and scalability.

• Collaborate cross-functionally with Sales, Operations, IT, and other teams to design and implement scalable solutions.

• Create clear, compelling presentations that translate technical analysis into actionable business recommendations.

Required Qualifications

• 3+ years of experience in business analysis, operations, or strategy roles.

• Strong analytical skills with the ability to structure complex business problems into data-driven solutions.

• Proficiency in Excel and data analysis; ability to synthesize findings into clear narratives.

• Excellent verbal and written communication skills, with the ability to present to senior executives.

• Demonstrated curiosity, initiative, and the ability to work independently while knowing when to seek guidance.

Preferred Qualifications

• Experience in Sales Operations, GTM strategy, or management consulting.

• Familiarity with Salesforce systems, GTM planning tools, or large-scale business applications.

• SQL or data visualization skills (Tableau, Einstein Analytics, or similar).

• Strong business acumen and ability to connect operational analysis to organizational strategy.

• Experience working in global or highly cross-functional environments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discriminat