Recruiter & People Operations Generalist - Boston, MA

Location: Remote (Boston, MA)
Department: Finance & Administration
Reports to: Director of Finance & Administration
Type: Full-time employee / Contract to hire

About Us

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals — from creative producers to technical experts to entrepreneurial leaders — who can help us realize this next chapter of growth.

Our team of creators, builders, and investors specializes in marketing, technology, artificial intelligence, and business—so people with big ideas can expand their agency and live lives they find meaningful. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values.

At Human Agency, we believe AI should amplify human potential—not replace it. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

Role Overview

As our Recruiter & People Operations Generalist, you will lead end-to-end recruiting while supporting day-to-day people operations and administrative work.

You’ll manage full-cycle hiring for a wide range of roles — technical, creative, operational, and leadership — and keep candidates moving smoothly through the process from sourcing to offer. You’ll also partner closely with the Director of Finance & Administration on HR administration, onboarding, and general operations to help us build a reliable, scalable talent engine.

This is a full-time role (40 hours per week). Candidates based in the U.S. can join as employees. Candidates based in Canada or Latin America will join as full-time independent contractors, working closely with the same team, initiatives, and expectations.

What You’ll Do

Full-cycle recruiting (primary focus)

• Partner with hiring managers and the Director of Finance & Administration to understand role requirements, team needs, and hiring priorities.
• Translate those needs into clear, compelling job descriptions and role scorecards.
• Own the full recruitment lifecycle for a broad range of roles (technical, creative, operational, and leadership), including:
• Proactive sourcing and outreach
• Resume and profile screening
• Phone / video screening interviews
• Coordinating interview loops and debriefs
• Reference checks
• Offer preparation and negotiation support
• Build and maintain strong candidate pipelines across key talent profiles using job boards, networks, referrals, and creative sourcing channels.
• Manage our ATS (e.g., Greenhouse):
• Keep candidate records accurate and up to date
• Track progress through stages
• Maintain organized requisitions and reporting
• Ensure an excellent candidate experience at every stage: clear communication, timely follow-up, and respectful, transparent interactions.
• Represent Human Agency’s mission, values, and culture in all candidate interactions and external touchpoints.

People operations, HR & recruiting admin

• Coordinate onboarding logistics for new hires and contractors (U.S., Canada, and LatAm), including:
• Offer letters / agreements (in partnership with Finance & Admin)
• Systems access and tool setup
• First-week schedules and introductions
• Support offboarding processes, including communication, checklist management, and system access changes.
• Maintain organized digital records for candidates, employees, and contractors in line with company policies and applicable regulations.
• Help maintain and improve recruiting and HR documentation (process guides, templates, FAQs, interview rubrics).
• Support basic HR administration in partnership with the Director of Finance & Administration (e.g., data updates, survey coordination, performance/feedback cycle logistics).

General administrative & operations support

• Assist the Director of Finance & Administration with scheduling, documentation, and reporting related to hiring and people operations.
• Support coordination with external vendors (e.g., recruitment platforms, background checks, tools).
• Pull and compile simple recruiting and people metrics (e.g., time-to-hire, pipeline health, source effectiveness) for leadership rev