SVP, Enterprise Technology

OVERVIEW

The Senior Vice President, Enterprise Technology serves as the Bank's senior technology executive responsible for the architecture, engineering, implementation, operation, and lifecycle management of the Bank's enterprise infrastructure and banking platforms. This role is accountable for the stability, availability, resilience, and secure operation of the technology environment supporting core banking, digital banking, payment systems, enterprise applications, and customer-facing services.

The Senior Vice President provides executive leadership across enterprise infrastructure domains including compute, storage, network, cloud, virtualization, identity services, endpoint technologies, enterprise platforms, and technology operations. The role ensures enterprise technologies are engineered, deployed, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices while enabling business growth, operational efficiency, and service excellence.

As the Bank's senior technology engineering executive, the Senior Vice President leads enterprise infrastructure strategy, core banking platform administration, technology modernization, disaster recovery architecture, production operations, and major technology transformation initiatives, including core banking conversions and platform migrations.

The Senior Vice President is responsible for the engineering, implementation, operation, and technical administration of enterprise infrastructure and banking platforms. Ownership of the Bank's Information Security Program, cybersecurity governance, enterprise security policies, security risk management, security architecture standards, and independent security oversight remains under the direction of the Chief Information Security Officer (CISO).

The Senior Vice President partners closely with the CISO to ensure enterprise technologies are implemented and operated in accordance with approved security policies, regulatory expectations, and the Bank's established risk appetite. The CISO provides independent governance, oversight, and risk management while the Senior Vice President is responsible for the execution, operation, and technical delivery of enterprise technology services.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following.

• Lead the administration, support, strategic evolution, and lifecycle management of the Bank's core banking, digital payments, and enterprise banking platforms, ensuring stable, secure, and highly available production operations.
• Provide executive leadership for enterprise core banking conversion and modernization initiatives, including planning, implementation, testing, cutover, post-conversion stabilization, and coordination with business leaders, vendors, and project teams to ensure successful outcomes while minimizing operational risk.
• Lead the architecture, engineering, implementation, operation, and lifecycle management of enterprise infrastructure platforms, including on-premises, cloud, network, storage, compute, virtualization, identity, end-user technologies, and enterprise systems.
• Ensure the availability, reliability, scalability, performance, and operational health of enterprise infrastructure through effective monitoring, capacity planning, maintenance, problem management, and continual service improvement.
• Lead enterprise technology modernization initiatives, including infrastructure refreshes, cloud adoption, automation, virtualization, platform standardization, and operational transformation.
• Ensure enterprise infrastructure and identity platforms are configured, hardened, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices, including Active Directory, Microsoft Entra ID, SSO, MFA, and authentication services.
• Partner with Information Security, IT Operations, application owners, and business stakeholders to coordinate vulnerability remediation, cybersecurity incident response, infrastructure restoration, and other security-related operational activities.
• Lead enterprise backup, resilience, business continuity, and disaster recovery capabilities, including disaster recovery planning, testing, and continuous improvement to meet business and regulatory recovery objectives.
• Establish and maintain strategic relationships with technology vendors and service providers to ensure operational excellence, service quality, successful project delivery, and effective contract performance.
• Develop, maintain, and enforce enterprise infrastructure standards, operational procedures, technical documentation, governance, and technology roadmaps supporting secure and reliable operations.<