Partnerships Manager, Payments and Strategic Vendors (Europe)

<strong>About FareHarbor</strong> <br/>At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.   With over 19,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.   Our team is an ‘Ohana of 650+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.   <strong>FareHarbor Core Values:</strong> <ul> <li>Think Client First</li> <li>We Are One ‘Ohana</li> <li>Be Curious and Learn</li> <li>Own It.</li> <li>Act With Integrity</li> <li>Embrace the Challenge</li> </ul> <p><strong>Why FareHarbor?</strong></p> <p>Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading &amp; largest reservation software for tours, activities, &amp; attractions required relentless dedication and vision. To date, we’ve helped over 18,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.</p> <p>And since day one we’ve known that our real success lies in our people—the Ohana.</p> <p>With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.</p> <p>From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.</p> <p><strong>About the Role: </strong></p> <p>FareHarbor works with over 20,000 tour, activity, and attraction providers who depend on us to run their businesses effectively. Our ability to do that is driven by a number of factors; one of the most critical being our work with payment service providers. </p> <p>As the Partnerships Manager, you will be responsible for making sure that our payment partners are monitored and managed on a day to day basis. You'll contribute towards research that will be used to create reporting dashboards as well as forward looking plans. You will support our Leadership Team to create annual plans to ensure best in class performance &amp; reporting from payment vendors. You are commercially savvy and contribute to deal negotiations and provide analysis on cost drivers.</p> <p>The right candidate will have a deep understanding of the payments industry, excellent communication and negotiation skills, and a proven track record of building and maintaining successful partnerships.</p> <p><strong>What you’ll do here:</strong></p> <ul> <li>Develop and execute a payments partnerships strategy, determining and evaluating the best payments partners to serve client needs in various markets.</li> <li>Develop and manage relationships with key partners (contract management, promotion and education), leveraging those relationships to bring in new opportunities for FareHarbor, negotiate beneficial terms, and ensure our strategy is enabled and powered by payments.</li> <li>Collaborate with a cross-functional Payments task force, including product, engineering, operations, and finance, to ensure smooth integration and processing of payments.</li> <li>Monitor and analyze industry trends and developments to identify new opportunities.</li> <li>Drive initiatives to improve payment processing efficiency and reduce transaction costs.</li> <li>Collaborate with the legal team to ensure compliance with regulatory requirements and industry standards for payment processing.</li> <li>Provide regular reporting and analysis to the Leadership Team.</li> <li>Manage a team of Software partnership specialists that enable and implement partnerships and integrations</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor's degree in business, finance, or a related field.</li> <li>Minimum of 6 years of experience in payments and/or partnerships roles; at least 3 years experience specifically in payments. </li> <li>Minimum of 2 years prior management experience.</li> <li>Strong knowledge of the payments industry.</li> <li>Excellent communication and negotiation skills, with the ability to build and maintain relationships with key stakeholders.</li> <li>Proven track record of managing partnerships and driving res