What success looks like in this role:

• Manages the delivery of contracted services to clients to ensure time, quality and cost of delivery.
• Maintains tight control over the project schedule, risks, scope of work and budget.
• Ensures that operational teams and subcontractors have a clear understanding of client requirements.
• Builds and maintains strong client relationships and provides day-to-day client advice and support.
• Promotes the organization's capabilities to clients, identifies new sales opportunities to be forwarded to the account managers, and achieves contract extensions or additional business within the accounts(s).
• Contracts may involve both short- and long-term commitment of service and vary significantly in value/strategic importance.

Position Overview

The Cloud, Applications, and Infrastructure (CA&I) business unit within Unisys provides consulting, managed services, and project delivery services for our global customers. As the Director of Network Infrastructure, you will be reporting to the Global Head of Delivery.   

The Sr. Manager, Delivery, Network group will be an integral part of the Hybrid Infrastructure Services (HIS) delivery organization responsible for leading a team of 40, or less, associates and managing one, or more, accounts. You will be responsible for providing day to day leadership, control over project schedule and risks, scope of work, and mentorship to your team(s)

You will be part of a high-performance organization of client delivery professionals that collaborate across different capability teams to drive growth-oriented results. You will instill an automation-first, next generation growth mindset in transforming the global network team.

As the Network manager, you will be responsible for reviewing, proposing, designing, hybrid and Multicloud network solutions to meet existing, and proposed technological and business outcomes of your client. As a technical leader in Unisys, you play a critical role in making sure that network strategy, defining architectural standards, and best practices are being deployed across your customer’s project. You will utilize standardized tools and technologies for network solutions and overall organizational change management and transformation. You’ll continually be learning about new technologies and looking to the future for why, and how your clients or prospects should be adopting them for value realization.

You will be successful in this role if you have:

• To build a cohesive network delivery team, providing the best service to the customer.
• To enhance the associate’s experience of global network business unit.
• To help with finding new revenue and improve margins across your accounts.
• To help build and improve capabilities for network infrastructure services and promote them to other teams and clients.
• Understand client business goals and outcomes and drive team’s performance to support them.

Other Responsibilities:

P&L/ Management

• Manages all financials and operational metrics for the services provided by your team.
• Works with leadership to ensure that the strategy is consistent with Unisys strategy.
• Achieves profitable margin growth through the successful implementation of the business strategy.

Project Management and Service Delivery

• Provides delivery of services consistent with Unisys strategy.
• Provides leadership and creativity in the design and implementation of client engagements.
• Manages the team’s delivery and implementation of the services through the full engagement lifecycle.
• Consistently achieves or exceeds engagement margin, service level objectives and quality targets.
• Effectively manages engagement risks, identifying and promptly notifying senior management of the potential impact of such risks and alternative approaches to mitigating them.

Client Relationship Management

• Builds 'client for life' relationships by successfully leveraging Unisys entire portfolio to deliver breakthrough results for his/her clients.
• Becomes a trusted advisor to clients by building solid professional relationships with members of senior level management.

People Management

• Manages a team of people within a service line, including their training, development, performance, and career path.
• Advocates and models a strong focus on performance management, development, career growth, engagement, and diversity within the practice.
• Attracts and appropriately motivates professionals to build a team leveraged to achieve or exceed growth, productivity, and profitability targets.
• Provides appropriate mentoring, feedback, training and dev