Surgical Tech II (Certified)

Department:

37703 Advocate Illinois Masonic Medical Center - Surgery Room

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

PRN role

Pay Range

$28.55 - $42.85

Major Responsibilities: Demonstrates customer satisfaction skills within the department and hospital as defined by the Advocate’s System’s goals. 1) Utilizes Advocate IMMC’s MVP and service excellence expectations 2) Serves as patient advocate to ensure that patients and customers needs are met in a timely and efficient manner and individualizes each patient’s plan of care. 3) Resolves patients and customers concerns immediately using the defined service recovery process 4) Utilizes appropriate referrals and chain of command to resolve ongoing patient customer’s complaints (such as patient’s grievance process 5) Maintains positive relationships with all customers e.g., patients, significant others, physician, and associates 6)Review Patient Satisfaction data and participates in development of the team’s action plan for improvement in satisfaction To assist in providing quality patient care in a manner which is patient-focused, technically appropriate, and cost effective. The Surgical Technologist (ST) works under the direct supervision of a registered nurse in accordance with the Standards of Practice and within the guidelines of the Illinois Nurse Practice Act. The ST is responsible for establishing and maintaining a sterile field, a safe patient care environment, and appropriate supplies/equipment as required for the operative procedure. The ST functions as a cooperative health care team member in a critical care environment treating the patient in a holistic manner with dignity and respect. 1) Performs duties in the scrub role as assigned: Completely prepares sterile field in a timely manner. Complies with departmental policy and procedures regarding specimens, counts, and disposition of contaminated instruments. Maintains sterile field and boundaries prior to and during procedure. Acts as preceptor, sharing knowledge in a supportive/educational manner. Maintains on-call availability. Assists in emergency situations as assigned. Maintains a safe work environment according to regulatory agency standards. Maintains education records and timecard. Maintains competencies. 2)Responsible for the preparation of the surgical field and supplies/instruments delivered to the field: Verifies instrument/supply/equipment available and ready per physician preference card. Verifies specific needs of physician by completely reading scrub tips. Assists in opening sterile supplies and instruments. Assists with clean up and turnover upon completion of case. Efficiently utilized supplies to avoid waste and decrease costs. 3)Responsible for maintenance of professional growth: Demonstrates self-direction in maintaining professional skills. Independently completes assignments/projects. Participates in unit/hospital committees and projects 4)In collaboration with health care team, assists in providing for a cooperative work environment: Assists with maintaining goals of Surgical Services and Advocate. Shares clinical and professional knowledge in a supportive/educational manner. Demonstrates self-direction in utilizing work time appropriately. Accepts and completes team responsibilities as assigned. 5)Responsible for compliance with hospital policies and procedures: Maintains patient confidentiality. Utilizes guest relation techniques with members of health care team and patients. Performs other related duties as assigned. Establishment and achievement of self-development objectives and continued advancement of the practice team. 1) Assesses own learning needs. Seeks appropriate training and development. Sets own objectives and goals. • Attends to personal work schedule in a consistent and professional manner • Demonstrates self direction by identifying learning needs and establishing self development activities • Completes all developmental goals and departmental inservices and competencies within timeframe established • Attends and participates in departmental meetings • Identifies problems and takes steps toward resolution, including crisis management strategies in collaboration with the OR Team. • Participates in the education process of other team members and visitors in areas of expertise by serving in the role of scrub mentor. • Demonstrates teaching strategies with other health care members