Director Payer Accounts

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Summary:

This is a pivotal role within our Market Access team. Reporting directly to the Senior Director of Market Access, you are the primary liaison to our payer account customers, promoting a positive corporate image and driving strategic initiatives. This role is crucial in engaging targeted accounts and gaining meaningful access to all levels of formulary decision-makers to advance a financially responsible access position for the portfolio of company-promoted medications. The role will proactively identify coverage opportunities and work appropriately at the forefront of cross-collaboration with Policy, Advocacy, Field Medical, HEOR, Reimbursement Specialists, Marketing, and Sales functions to act on those opportunities. The priority will be to secure and defend formulary positions for the portfolio. Your timely customer-centric insights, analytics, and market perspectives will unlock access potential while being a financial steward for the organization. Your influence and cross-functional engagement will drive the pull-through of insights to action, developing and delivering our medicine to patients faster.

This role covers the MidAtlantic territory which includes: MD/VA/KY/WV/OH/NC/SC/TN
 

Responsibilities:

• Attain and defend desired formulary position within targeted access accounts in a timely and fiscally responsible manner

• Develop and execute strategically aligned account plans

• Engage and network with key internal and external customers to identify and address specific needs and opportunities

• Collaborate across functional, geographic, and company boundaries to meet mutual business goals and objectives

• Manage and coordinate cross-functional and cross-disciplinary activity that addresses customer needs or supports brand coverage goals within prioritized accounts.

• Develop and maintain customer relationships to ensure long-term success.

• Anticipate market dynamics and analyze market data to proactively identify and address channel and customer-level opportunities and threats related to drug access.

• Track, problem-solve, and analyze contracted product performance and communicate account performance broadly with key stakeholders.

• Ensure critical customer and business insights are communicated/presented to support enhanced strategic and tactical plan evolution and implementation.

• Lead pull-through efforts with cross-functional business partners.

Qualifications:

• Bachelor’s degree. Advanced degree preferred (MBA, PharmD, RN, etc.)

• Ideally 5 years in customer-facing Market Access field-based account roles

• Proven ability to demonstrate deep understanding and effective engagement with commercial customers a must

• Previous market access account responsibility for a pharmaceutical launch desired

• Demonstrate a broad and deep understanding of the market and account-level information relevant to formulary decision-making, including, but not limited to, policies, formulary processes, competitive formulary activity and status, decision timeframes, key decision makers, decision influencers and account priorities.

• Demonstrated ability to establish strong customer/partner relationships

• Proven track record for engaging targeted payor clients at all levels of the organization, leading to successful attainment of desired formulary position

• Deep understanding of customer-specific review, approval, and reimbursement processes

• Strong analytic acumen, displaying the ability to assess and id