Customer Service-Admin Assistant

Description

General Beverage Sales Co. (GB) is a business-to-business wholesale distributor of wine, distilled spirits, beer, soda, bottled water and non-alcoholic beverages. Established in 1933, GB has been family-owned ever since.  We currently operate in all of Wisconsin’s 72 counties as consultants to over 11,000 licensed retail business customers helping them to profitably select, promote, merchandise, and sell consumer products in the beverage category. Our mission is to be the trusted distributor partner of our suppliers and customers in order to advance our collective beverage business and support the growth of our family of employees.

The Customer Service position requires answering customer calls and accurately placing and processing orders. This position requires being responsible for validating invoices, processing any issue orders or deliveries, and performing other general administrative office duties as assigned.   

General Beverage Sales offers all its' full-time employees a generous benefit package to include Health, Dental, Vision, 401K with Match, Profit Sharing, Paid Vacation, and Paid Sick Time.

Requirements

· Minimum of high school diploma and associate degree in related field preferred or equivalent professional work experience. 

· Must possess a valid driver’s license. 

· Ability to pass a pre-employment drug screen.

· General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. 

· Effective and high-quality Customer Service/Relationship skills (examples: positive demeanor, developing rapport and establishing positive relationships, including “walk-ins”, phone, & email. 

· Effective verbal and written communication skills and listening skills – must be able to explain information clearly, effectively, and      in a timely manner.  

· Effective organizational skills and time management skills including ability to prioritize and multi-task.