Administrative Support Associate, Public Benefits (Limited Term/Part Time) - 2024341

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an Administrative Support Associate, Public Benefits. This position will be a part of the Initial Resettlement team that provides services to newly arrived refugees. This role’s primary responsibility covers administrative tasks and responsibilities for public benefit programs for clients. This role will also include helping with client appointments as needed.
This part time role will be 20 hours/week.
This is a limited-term position funded through a grant agreement until 12/20/2024 and contingent upon funding extension.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Administrative Tasks
• Processing communication from Illinois Department of Human Services
• Communicating with clients regarding benefits and follow up needed
• Completing applications on behalf of clients such as for SNAP, Medicaid, and TANF
• Delivering documents and other paperwork to clients
• Copying, scanning and uploading client documents to the organization’s secure database.
• Creating and copying case notes in database
• Developing paperwork for client tasks
• Updating internal tracking systems for tasks
• Reviewing client files and notes to ensure accuracy as well as grant compliance
• Scheduling appointments for clients as needed
• Other duties as assigned by the Initial Resettlement Manager
Other Tasks
• As needed, pick up clients from their homes and transport them to meetings, appointments, etc.

Knowledge, Skills, & Abilities

• Strong ability to communicate in English verbally and in writing
• Organization and ability to manage multiple tasks
• Takes initiative and team player
• Experience working with diverse populations is preferred

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• A valid Illinois Driver’s License
• 1 year of driving experience in the US
• Good driving record
• Reliable and punctual
• Proficient in basic Microsoft Word, Outlook, and Excel
• Access to own transportation to commute to work sites in DuPage and Aurora areas
• Willingness to drive clients to appointments if needed

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)- FSAs: Medical & Dependent Care, & Commuter Funding- Supplemental Life Insurance (employee, spouse, and children)- Critical Illness, Hospital Indemnity, and Accident insurance policies- Legal Shield Insurance World Relief pays 100% for eligible employees:- Group Term Life (employee, spouse, and children)- Long Term