Director of Revenue Cycle Continuous Improvement

Lead enterprise-wide transformation efforts that improve revenue cycle performance, operational efficiency, and financial outcomes. As the Director of Revenue Cycle Continuous Improvement, you will oversee a portfolio of cross-functional initiatives focused on reducing preventable denials, addressing revenue leakage, improving clean claim performance, and accelerating the adoption of automation and leading practices. You will lead multidisciplinary program management, analytics, training, and change management functions while partnering with leaders across the revenue cycle and the broader organization.

In this role, you will:

• Lead enterprise revenue cycle improvement initiatives across Patient Access, Revenue Integrity, Coding, Clinical Documentation Improvement, charge capture, billing, and collections.
• Identify and address the root causes of preventable denials, revenue leakage, and operational inefficiencies while implementing corrective actions that improve clean claim performance, cash acceleration, cost to collect, and productivity.
• Lead program and portfolio management activities by establishing governance, priorities, execution plans, performance tracking, reporting, and accountability frameworks aligned with organizational goals.
• Evaluate and implement automation, technology, vendor solutions, and innovative practices that improve revenue cycle accuracy, efficiency, and scalability.
• Oversee the development of dashboards, reports, predictive analytics, and actionable insights that support consistent measurement and data-driven decision-making.
• Lead change management and standardized training programs that strengthen workforce capability, technology adoption, operational consistency, and sustained performance improvement.
• Partner with clinical, operational, IT, Finance, Decision Support, and revenue cycle leaders to coordinate system-wide improvements, resolve complex issues, and support regulatory and payer requirements.
• Recruit, develop, and lead a multidisciplinary team that includes program management, training, change management, and data an