(Senior) Operations Manager - BESS & Trading (d/f/m)

<h3>Short Facts</h3> <p><span>Join us on our journey: To drive a smart and sustainable energy future, we are looking for a proactive and experienced (Senior) Operations Manager - BESS &amp; Trading based in Munich. In this role, you will be an operational backbone of our energy asset portfolio. You’ll oversee the day-to-day performance, reliability, and compliance of Battery Energy Storage Systems (BESS) integrated into our trading platform. Your focus: ensuring smooth operations, regulatory alignment, and continuous optimization across the asset lifecycle.</span></p><ul><li><p>Location: Munich, Germany</p></li><li><p>Employment Type: Full-Time, indefinite term</p></li><li><p>Salary Range: € 75.000 - 95.000 per year gross depending on experience</p></li><li><p>Working Mode: Office-first, with partial Home-Office</p></li><li><p>Language Requirement: At least C1 Level proficiency in English and German</p></li></ul> <h3>Your Responsibilities</h3> <p><span>As a (Senior) Operations Manager - BESS &amp; Trading, you will be part of our fast-moving Operations team - a group of sharp, hands-on professionals who ensure our platform performs in the real world. We currently manage a small but rapidly growing number of BESS assets, and plan to scale to dozens across Europe by 2026.<br/><strong><u><br/></u></strong></span></p><p><span><strong>What you will do:</strong></span></p><ul><li><p><u>Own the BESS asset lifecycle </u><br/>Ensure smooth go-lives, stable performance, and full regulatory compliance</p></li><li><p><u>Monitor performance in real-time</u><br/>Keep a close eye on real-time asset performance and take swift action when issues arise. This also includes participation in regular on-call rotations—always supported by an experienced software development counterpart</p></li><li><p><u>Solve problems fast and cross-functionally</u><br/>Lead structured root cause analyses with internal teams and work with partners to resolve issues quickly</p></li><li><p><u>Improve what’s not yet optimal</u><br/>Spot recurring problems, suggest fixes, and optimize system setups and data workflows</p></li><li><p><u>Build and maintain clear, actionable documentation</u><br/>Ensure scalability, consistency, and audit readiness through actionable playbooks and operations documentations</p></li><li><p><u>Work closely with ops, product, and tech to shape the future of our systems</u><br/>Help shape our trading and operations platform by ensuring the right tools and processes are in place as we scale<br/><br/></p></li></ul><p><span><strong>This Role Gives You Impact and Opportunity</strong></span></p><ul><li><p><u>You’ll have a real-world impact</u><br/>Every improvement you implement helps us run better, serve clients better, and decarbonize faster</p></li><li><p><u>You’ll help build, not just operate</u><br/>We’re scaling fast—you’ll shape new standards, not inherit outdated ones</p></li><li><p><u>You’ll grow with us</u><br/>This role gives you deep visibility across tech, product, and operations—opening doors to further grow into expert or leadership functions as we scale</p></li></ul> <h3>Your Profile</h3> <p><span>We’re looking for someone who is deeply proactive and accountable - someone who doesn’t just identify problems but owns them, and is energized by bringing clarity and progress to complexity.</span></p><p><span><strong>Mandatory Requirements</strong></span></p><ul><li><p>A degree or equivalent in Engineering, Energy Systems, Physics, or a related field</p></li><li><p>3+ years in (energy/trading) operations, technical customer support or solutions engineering</p></li><li><p>Hands-on experience using dashboards and monitoring tools to track asset performance and identify anomalies in real time</p></li><li><p>Proven ability to drive outcomes through close collaboration with engineering and product teams</p></li><li><p>Solid understanding of–or strong willingness to quickly learn–energy asset behavior, grid regulations, and energy trading mechanisms</p></li><li><p>Strong problem-solving skills and a proactive, ownership-driven mindset</p></li><li><p>Business proficiency (C1+) in English and German</p></li></ul><p><span><strong>Skills to Set You Apart</strong></span></p><ul><li><p>Experience managing external technical partners (e.g., TSOs, OEMs, service providers)</p></li><li><p>Operational compliance know-how in the energy or critical infrastructure sector (e.g. REMIT, KRITIS/NIS2)</p></li><li><p>Experience working with or implementing structured customer support/ticketing and/or incident management systems (e.g., Jira Service Management, Zendesk, Pager Duty, etc.)</p></li><li><p>Ability to understand and work with basic code (e.g., Python, SQL) to support debugging, automation, or configuration tasks</p></li></ul><span><strong><br/></strong></span><p><span><strong>This role may not be a fit for you if…</strong></span></p><ul><li><p>You prefer routine over dynamic work environments</p></li><li><p>You avoid cross-team work or