What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:

This position is responsible for maintaining, troubleshooting, and optimizing the functionality of warehouse management systems (WMS) and related technologies. This role ensures seamless integration and communication between the WMS and the enterprise resource planning (ERP) system, monitors system performance, and addresses service interruptions in collaboration with IT teams and external vendors. The position oversees user access, provides training and documentation, and manages testing and implementation of WMS updates. Additionally, the specialist supports inventory control through data analysis and system configuration, ensuring compliance with internal standards and SOX requirements. They serve as a key liaison among distribution center (DC) operations, inventory teams, and IT stakeholders, facilitating system alignment and operational efficiency.

Position Responsibilities:

• Maintains and trouble shoots all warehouse system hardware in coordination with internal IT support and external vendors. 
• Monitors warehouse management system for service interruptions and defects.
• Coordinates with external service providers to resolve issues in a timely manner.
• Track and document all user requests, engaging appropriate DC and/or company resources to support the operation and timely closing of support service requests. 
• Trains and retrains associates in the use of the WMS and with the GM, monitors their use of the system.
• Documents training materials to provide consistent training.
• Tests all new WMS functionality before passing on to the appropriate team member for additional testing.  Will provide feedback to the development team and authorize all system changes or updates.
• Controls access and authorization levels through passwords in WMS for DC associates, company staff and contractors.
• Configures the cycle count process and monitors the progress of counts throughout the fiscal year to ensure compliance with SOX requirements.
• Attend and review all requests presented to the company’s Change Action Board.
• Present future WMS code deployments to the company’s Change Action Board for implementation approval.
• Monitor the WMS Import Hub for communication errors between the ERP and the WMS system.  Work with ERP specialist to identify root causes and resolve communication errors.
• Monitor the WMS Export Hub for communication errors between the ERP and the WMS system.  Work with ERP specialist to identify root causes and resolve communication errors.
• Work in coordination with the DC Inventory Manager and ERP Specialist to review discrepancies between the ERP and WMS inventory levels.
• Work in coordination with the DC Inventory Manager on the analysis of current slotting profiles to improve product placement effectiveness.
• Work in coordination with the DC Replenishment Supervisor to identify and process inventory consolidation opportunities.

Specific Knowledge, Skills or Abilities Required:

• Strong understanding of warehouse operations.
• Must be capable of learning relevant warehouse operations systems, e.g., ERPs, WMSs.
• Must have a good understanding of MS Office Suite software including Excel.
• Highly motivated self-starter requiring minimal supervision.
• Strong communicator capable of providing written and verbal updates to internal team members as well as key stakeholders and company leaders.

Posit