Senior Director, Program Leader - Finance Transformation

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Our Finance Velocity Office was designed to accelerate our path to building a world-class finance function. This function is shaping our transformation strategy, improving our business operations and enhancing the impact we make as a function. Why velocity? Velocity is about both speed and strategy, focused on accelerating in a given direction. We will hone our approach, think big and decide quickly, living our Leadership Principles. This dedicated team is helping to drive global consistency and operating as one team to build a foundation that supports the growth and complexity of our business and improves the day-to-day interactions of our Finance teams.

As a key leader in the Finance Velocity Office, this role will serve as the Program Leader for the Finance Organization workstream, leading the implementation of the new operating model. This person requires strong program management experience, ideally in an Organizational Transformation context in Finance. The role requires an experienced leader who will manage the overall program, drive senior stakeholder engagement and reporting, lead delivery against overall roadmap and ensure a rigorous approach to change and communications.

This role reports to the VP, Finance Transformation and will have frequent interaction with the Chief Financial Officer, the Finance Leadership Team and Executive level stakeholders.

Essential Functions:

Strategy and Approach:

• Operating model implementation strategy: Define & manage cross-functional approach & transition activities across all Finance Function
• Advisory support: Provide subject matter expertise, thought partnership and problem solve with key stakeholders to proactively identify issues and navigate roadblocks, enable decisions and influence direction in support of design principles
• Process / Implementation playbook: Develop and implement a playbook with relevant subject matter experts to enforce standardized protocols and consistent documentation to support operating model transition across Visa Finance including Shared Services Centers

Program setup:

• Governance structure: Define the governance structure and cadence for the overall program
• Mobilization of implementation teams: Work with Functional Leaders to identify key resources, onboard team, build capabilities and support team to rollout strategy.

Program Management:

• Team management: Manage cross-functional teams at center and in Functions to problem solve and ensure consistent approach to delivering changes  
• Program Governance: In partnership with Project manager, drives program cadence, steering resources (support team) and business stakeholders (including Finance Leadership team, working teams, Real Estate, HR and external consultants) against robust timelines/deliverables. Accountable for development of rigorous and detailed plans and ensure delivery of the overall transformation roadmap. Be the ‘glue’ that keeps the Velocity Office informed and organized on the Organization workstream
• Risk management: Accountable to proactively identify and mitigate potential risks to delivery of overall roadmap
• Performance management: Develop milestones and KPIS for overall program in partnership with the project manager. Deliver reporting for regular meetings and on an ad hoc basis as needed

Stakeholder engagement and change management:

• Stakeholder and change management: Develop and ensure delivery of change and comms plan for the program. Proactively engage with and provide updates to key stakeholders including CEO, Finance Leadership Team. Partner with Comms, COS team and HR on communications approach for employees. Ensure alignment to broader enterprise transformation efforts e.g., Enterprise Transformation Office and Corporate Strategy
• External stakeholders: Leverage external best practice as needed for targeted consulting support. Manage consultants including scoping, RFP process and serve as main point of contact for day-to-day delivery of work
• Executive Communications and Presentations:   In partnership with corporate comms and other key stakeholders Design and deliver compelling narrative and presen