Postal Affairs & Postage Operations Manager

Summary: The Postal Affairs & Postage Operations Manager serves as Enru’s subject matter authority on USPS Marketing Mail, postage pricing, classifications, and regulatory requirements. This role ensures our internally developed postage engines, operational processes, and customer communications remain accurate, compliant, and aligned with evolving USPS guidance.

Responsibilities:
• Serve as Enru’s primary USPS Marketing Mail expert across pricing, rules, and classifications
• Monitor, analyze, and interpret USPS regulatory, operational, and pricing changes
• Actively participate in USPS and industry forums such as MTAC and Marketing Mail events
• Translate USPS changes into requirements for internal postage calculation and pricing engines
• Partner with Product and Engineering teams to implement, test, and validate postage logic updates
• Maintain governance and quality control over postage accuracy
• Develop customer-facing communications explaining USPS changes and customer impact
• Collaborate with Marketing on blogs, LinkedIn posts, and market updates
• Serve as internal escalation point for complex postal and postage-related inquiries

Qualifications:
• 7+ years of experience in USPS postal operations, postage, or postal affairs
• Deep expertise in USPS Marketing Mail rules, pricing, incentives, and classifications
• Demonstrated participation in USPS-sponsored or industry forums and working groups
• Proven ability to translate USPS regulatory change into business, system, and customer impact
• Strong written and verbal communication skills
• Prior USPS employment or direct experience working with USPS stakeholders
• Experience supporting proprietary postage or pricing engines
• Background in postal optimization, logistics, or mail technology platforms

IL Comp Info: $80,000 - $130,000 USD

Benefits: Enru offers a package of wellness and financial benefits including medical, vision, dental, paid time off, and a competitive 401(k) match. With a deep culture of reward and recognition, we want our employees to grow, develop and be part of our journey

ESG Statement: We strive to make our world better by utilizing ingenuity and technology to minimize our environmental impact, cultivating a business that recognizes the intrinsic value of diversity and inclusion, and requiring accountability, transparency and integrity in everything we do.
Want to learn more about Enru? Connect with us on LinkedIn! www.linkedin.com/company/enruio and Check out our website here: www.enru.io