Sr. Software Development Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary

The Senior Software Development Manager leads multiple engineering teams responsible for delivering reliable, modern data platform and reporting solutions. The role balances people leadership, technical judgment, and delivery accountability while partnering closely with Product, Architecture, and customer-facing functions.

The organization is entering a new era of data‑driven engineering, where modern architectures, AI‑powered insights, and scalable data platforms shape every product and operational decision. As part of this role, the Software Development Manager, will lead teams that are building the foundation of this transformation, driving the evolution from traditional reporting and siloed systems to a unified, intelligent analytics ecosystem centered on Databricks Lakehouse, Looker semantic models, and next‑generation data products.

This role is ideal for leaders and builders who want to drive transformation, deliver impact, and shape a next‑generation analytics platform that empowers every decision across the organization.

Key Responsibilities

Development Manager

• During standups, help Scrum team in identifying roadblocks and immediately coordinate removal (stakeholders, tools, process).

• Schedule ad hoc working sessions when deeper discussion is needed to unblock delivery.

• For design/architecture reviews: first analyze and propose options; then partner with the Architect to finalize solutions.

• Align with the Product Manager on the agreed solution and review the scope along with acceptance criteria and dependencies.

• Pre‑refinement: meet with Product to confirm the next slice of work and recommend developer assignment.

• Attend and participate in Refinement; ensure readiness for the next sprint(s).

• Attend Triads (e.g., Product–Design–Engineering) to anticipate challenges and coordinate early mitigation.

• Proactively identify issues; assist with cross-team communications and external coordination.

• Schedule meetings with requesters or Customer-facing teams (e.g., SAM, RNA, Support, OPS, EDI) when requirements are unclear.

• Work as Release Manager and manage Production deployment 3 to 4 times a year.

• Monitor the Global Escalations and respond promptly:

  • If immediate action is needed, assign a developer and reprioritize their workload.

  • Communicate ETA/updates back to the Escalations group.

• Field inbound requests from internal and Customer-facing teams; triage before assigning.

• Maintain focused group chats to accelerate issue resolution and information sharing.

• Attend every meeting developers have with their case requesters, document notes and decisions.

• Act as gatekeeper for new Reporting requests/features/enhancements:

  • Gather requirements and clarify scope before engaging the team.

• Perform basic analysis on reported issues before handing off to developers to minimize churn.

• Track throughput and trends via the Salesforce Reporting Dashboard; use data to drive prioritization and bandwidth allocation.

Ways of Working & Team Culture

• Promote and protect a high-trust, collaborative culture.

• Encourage collective problem-solving.

• Provide feedback respectfully in 1:1 setting on a regular basis.

• Help to get team members ready for the next step in their career.

• Respect team members and peers

• Expect fast-moving, evolving tickets which involves re-prioritization and balancing act for the team and getting work delivered timely.

• Advocate for Product Management support to clarify business context.

Minimum Requirement

Degree or equivalent experience. Typic