Retail Business Development Manager

Clean Harbors is seeking a Retail Business Development Manager to join our Corporate Account Environmental Sales team. If you thrive on prospecting, building relationships, and driving measurable growth, this is your chance to make a tangible impact in a high-stakes, fast-moving environment.  This role is all about hunting and winning new business within major retail accounts. You’ll work directly with medium-to-large, centrally managed retailers to identify opportunities, grow share of wallet, and expand into all lines of business.

As part of the Retail team, you’ll align on overall vision and planning, but your primary focus will be execution — prospecting, building relationships, closing deals, and making Clean Harbors an indispensable partner for retail customers. 

Why work for Clean Harbors?

• Health and Safety is our #1 priority, and we live it 3-6-5!
• Competitive wages 
• Comprehensive health benefits coverage after 30 days of full-time employment 
• Group 401K/RRSP with company matching component
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments
• Opportunities for growth and development for all the stages of your career

Key Responsibilities:

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes, and consistently acting in a safe manner.
• Leverage professional networks, current client relationships, and prospect leads to develop new business opportunities, expand revenue, and cross-sell all Clean Harbors/Safety-Kleen solutions.
• Build and advance solid, trusted relationships with major key clients; map client organizations, identify decision-makers, and understand varying buyer motivations.
• Develop a complete understanding of a retail customer’s needs, market drivers, and competitive forces; ensure appropriate service/product delivery, pricing, and alignment with mutual goals.
• Use insight-driven, consultative selling to coach customer stakeholders and build consensus for Clean Harbors/Safety-Kleen solutions across multiple lines of business.
• Serve as the primary liaison between key customer stakeholders and internal teams to ensure smooth execution and alignment.
• Negotiate contracts, establish performance timelines, and deliver predictable, measurable results.
• Plan and manage internal budgets while overseeing external account budgets to optimize profitability.
• Prepare and present account reports, quarterly initiatives, and strategic updates; utilize executive presence to influence decisions and drive bias-to-action.
• Proactively resolve key customer issues and complaints, ensuring a consistently high level of service.
• Analyze customer data, working cross-functionally to generate actionable insights and strengthen customer relationship management.
• Deepen existing business relationships by identifying cross-sell and up-sell opportunities across all lines of business, monitoring contractual obligations, and following up with service delivery teams to continually improve customer satisfaction.
• Understand account profitability, value, and growth potential to inform strategy, maximize revenue, increase market share, and maintain Clean Harbors/Safety-Kleen as the provider of choice.

Key Priorities:

• Driving Business Growth Across All Lines of Business: Identify opportunities across the Corporate Account to expand share of wallet, penetrate new and adjacent markets, and cross-sell Clean Harbors/Safety-Kleen solutions. Negotiate contracts and align resources to deliver sustainable, profitable revenue.

• Customer Relationship Leadership: Cultivate and advance relationships with internal and external stakeholders to define and achieve program goals, maximize profitable revenue, and position the Company as an indispensable partner to each assigned Corporate Account.

• Execution-Focused Strategy: Translate strategic goals into actionable account