Sales Ops Specialist

About Palmstreet

Palmstreet is the #1 live shopping platform for rare plants, handmade crafts, & unique goods.

Founded in 2020 by Instagram and Apple veterans, Palmstreet began as a plant identification app and quickly evolved into a trailblazer in live shopping, beginning with plant sellers. Fueled by a passionate, plant-loving community, we rapidly expanded into new categories to better serve our fast-growing audience.

Our vision is to become the “World’s Online Main Street,” bringing the charm of in-person shopping to engaging, social online experiences. Backed by top Silicon Valley VCs and powered by a nimble, empathetic team, we’ve grown our GMV by 500x in the last 18 months.

As we continue shaping the future of social commerce, we’re looking for talented individuals who are excited to grow with us and join our mission.

The Opportunity 

As a Sales Operations Specialist, you’ll play a key role in supporting and enabling our sales team by ensuring they have the tools, processes, and data they need to succeed. You’ll be responsible for managing CRM data, optimizing sales workflows, and analyzing key metrics to improve performance. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys solving problems with data-driven insights.

As a Series A startup, we’re still building and iterating quickly, which means this role offers high impact, visibility, and growth opportunities.

Responsibilities:

• CRM Management: Maintain and optimize Hubspot, ensuring data integrity and efficient reporting

• Sales Process Optimization: Identify bottlenecks in the sales funnel and work cross functionally to implement improvements to increase efficiency

• Data & Reporting: Build and maintain dashboards, reports, and analytics to track key sales metrics and support decision-making; perform one off analyses as requested

• Enablement & Tools: Recommend, implement and manage sales enablement tools to enhance team productivity

• Process Documentation & Training: Develop and document best practices and provide training on tools and processes

• Cross-functional Collaboration: Work closely with the company’s GTM, Tradeshow Ops (outbound sales), Seller Success, Product and Finance teams to implement feedback and projects

Qualifications:

• 3-6 years of experience in Sales Operations, Revenue Operations, or a related role, ideally in a startup or high-growth environment

• Strong experience with CRM tools like Salesforce or HubSpot, plus proficiency in Excel/Google Sheets and Database tools (SQL)

• Strong project management skills and the ability to prioritize multiple tasks in a fast-paced environment

• Excellent communication skills with the ability to collaborate across teams

• A proactive, problem-solving attitude with a passion for driving efficiency

Your Location:

Remote - Anywhere in the US, San Francisco Bay Area preferred

Travel: up to 15% if not located in the Bay Area

Compensation:

Pay Range: $90,000 - $110,000 plus stock options

The pay range for this role is determined by job-related factors such as skills, experience, qualifications, work location, and current market data. This specific compensation estimate is based on the ranges for Tier 2 locations (e.g. Los Angeles, Chicago, Austin). Compensation ranges may be modified in the future to adjust for updated market data. 

In addition to base salary, the compensation for this role includes:

- Equity Incentive Plan

- Generous health insurance contribution (for you & dependents)

- Dental & vision insurance

- Life insurance

- 12 paid holidays + Paid Time Off (PTO) + Paid Sick Days

- 401(k) plan with company matching

- Remote Work Expense reimbursement

- Work From Home Setup and Learning & Development stipend

- Palmstreet credit

Why Join Us?

- Shape the future of live shopping: Be part of a dynamic team revolutionizing the online shopping experience, combining creativity and technology to create immersive, interactive platforms for sellers and buyers alike.

- Collaborate with industry pioneers: Work alongside a nimble, innovative team, backed by some of the most prestigious VCs in Silicon Valley, with opportunities to influence the product direction.

- Solving complex challenges: You'll take on complex problems that others haven't yet been able