Quality Control Lead, Suspicious Activity Monitoring

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Quality Control Team Lead for Suspicious Activity Monitoring (SAM) and Suspicious Activity Report (SAR), you will assist with the Company’s compliance with all regulatory requirements and guidelines relating to the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and other anti-money laundering program requirements. You'll be responsible for ensuring the quality of various aspects of the AML Compliance team’s oversight of the enterprise-wide program for detecting, reporting and preventing money laundering and financial crimes.

What you will do: 

• Perform quality reviews of SAM and SAR investigations, documentation and decisions ensuring the execution of SAM and SAR processes in accordance with AML policies, departmental procedures and FinCEN guidelines and requirements 

• Document and provide feedback and development guidance to analysts 

• Make recommendations to manager regarding team member performance 

• Act as SME to team members 

• Ensure team’s SLAs are met 

• Maintain quality control procedures and develop new processes as needed 

• Assist with the development and maintenance of policies and procedures that govern the company’s AML program 

• Participate in projects and other tasks assigned by senior management 

• Assist other AML teams with tasks as necessary 

• Assist with the development of communication and training materials to be used throughout the firm to inform business staff of their AML program obligations 

• Autonomy to make decisions on some AML program compliance related matters 

• Partner with internal contacts as needed to provide oversight of the company’s AML program 

What you will bring: 

• Bachelor's degree or minimum 3-4 years of relevant field or financial crimes-related work experience (in lieu of a degree) required  

• 3-5 years of AML experience and 2+ years of QC experience in financial crimes 

• Update – 5-7 years minimum in financial crimes– leads are SMEs, need to be an effective resource 

• SAM and SAR experience required 

• Exceptional interpersonal skills with the ability to interface with a variety of colleagues, including associates and senior management required 

• Exceptional research and analytical skills required 

What will set you apart: 

• 5-7 years' experience in financial crimes industry 

• Certified Anti- Money Laundering Specialist (CAMS) designation or the expectation that candidates would obtain CAMS designation preferred 

• Excellent verbal and written communication skills 

• Ability to work