America's Quality Manufacturing Excellence lead

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Are you a data-driven leader with a passion for manufacturing excellence? We are seeking a Manufacturing Quality Supervisor to drive our Global Quality Improvement Process (GQIP) and lead rapid-response initiatives to mitigate quality spikes. In this critical role, you will act as the primary liaison between the UAW-Ford Joint Quality Committee and the Global Quality Office, ensuring our manufacturing processes meet the highest standards of excellence.

In this role… 

You will develop, implement, and standardize robust quality strategies while serving as the vital link between plant operations, the UAW-Ford Joint Quality Committee, and the Global Quality Office. As a strategic thinker with deep technical expertise in the Ford Quality Operating System (QOS), you will seamlessly translate complex data (GQRS, Warranty, JD Power) into rapid, cross-functional problem-solving initiatives.

What you’ll do…

• Strategy & Standardization: Design and drive quality strategies (e.g., sticker review, 0-100) while championing the standardization of the Global Quality Improvement Process (GQIP) across all operations.
• Advanced Problem Solving: Lead cross-functional teams using advanced methodologies (8D, Six Sigma, Shainin Red X) to identify root causes and implement permanent corrective actions.
• Performance Analytics: Continuously monitor and analyze internal and external Quality Performance Improvement Plan (QPIP) indicators, including deep-dive analysis of GQRS data, warranty trends, and JD Power scores.
• Spike Mitigation: Execute rapid-response initiatives to immediately address and resolve quality spikes, creating robust, measurable processes to prevent recurrence.
• Stakeholder Management: Serve as the primary interface with the UAW-Ford Joint Quality Committee to implement collaborative quality initiatives and act as a strategic liaison to the Global Quality Office.
• Technical Expertise: Utilize extensive, hands-on mastery of the Ford Quality Operating System (QOS), its associated toolsets, and the Quality Value Stream to ensure operational integrity and continuous improvement. 
• Advanced Problem Solving: Lead complex root-cause investigations by expertly applying 8D, 5-Why, Fishbone (Ishikawa), and Pareto Analysis. You will leverage advanced methodologies—such as Shainin Red X or Six Sigma—to resolve chronic issues and prevent recurrence. 
•  Data-Driven Decision Making: Synthesize complex data sets from GQRS, Warranty, and JD Power to identify emerging trends. You will prioritize and execute "Deep Dive" initiatives on the most critical manufacturing challenges to drive rapid quality recovery. 
• Leadership & Project Management: Demonstrate a proven track record of managing high-impact, large-scale projects. You will utilize strong executive presence to present findings, recovery strategies, and quality roadmaps effectively to senior leadership. 
• Strategic Communication: Exercise exceptional written and verbal communication skills to build consensus and serve as a vital interface between global partners, cross-functional teams, and UAW leadership.

You’ll have…

• Bachelor’s degree in Engineering, Manufacturing, Business, or a related technical field.
• 5+ years of experience in a manufacturing quality environment.
• Proven experience working within the Ford Quality Operating System (QOS) or a similar comprehensive quality management system.
• Demonstrated experience in labor relations or working directly with the UAW (or similar union organizations) on joint quality initiatives.
• Strong proficiency in problem-solving methodologies, specifically 8D and Root Cause Analysis.
• Ability to analyze and interpret complex data sets (e.g., Warranty data, GQRS, or JD Power).

Even better you’ll have…

• Master’s degree in Engineering Management, MBA, or a related field.
• Six Sigma Black Belt or Shainin Red X Journeyman/Master certification.
• Deep expertise in Global Quality Improvement Process (GQIP) and Quality Performance Improvement Plan (QPIP) frameworks.
• Advanced data visualization skills (e.g., Alteryx, Tableau, or QlikView) to drive decision-making.
• Prior experience in a leadership or supervisory role within a high-volume assembly or powertrain plant.
• Exceptional communication skills with the ability to influence se