Sr. Manager, Strategic Initiatives - Home Care

Company Description

About A Place for Mom:

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

We are seeking a talented strategic operator to play a key role in A Place for Mom’s fast-growing Home Care division. This role is central to shaping and executing initiatives that accelerate growth, improve provider and family experiences, and drive operational excellence. You will lead critical projects end to end — defining success criteria, managing execution across functions, and ensuring delivery in partnership with teams including Sales, Account Management, Customer Success, Product, Analytics, and Engineering.

Reporting to the VP of Strategy & Operations – Home Care, you will be a trusted partner in turning strategy into execution.

Who You Are

The ideal candidate is a big picture, strategic thinker who is also capable of delivering exceptional project management and execution of key cross-functional initiatives. 

• A strategic thinker who can also execute with discipline and urgency
• Skilled at breaking down ambiguity into clear plans and deliverables
• Collaborative and influential, able to align stakeholders without direct authority
• Thrive in a fast-paced and high-growth environment, adapting quickly to change
• Balance analytical curiosity with pragmatic, hands-on execution
• Motivated to shape the future of Home Care industry for both families and providers

What You Will Do

• Manage Strategic Initiatives
  • Lead execution of Home Care’s strategic priorities; scope, resource, and track projects to completion
  • Manage risk, escalate issues quickly, and propose solutions to keep initiatives on track
  • Build frameworks, analyses, and recommendations that inform leadership decisions
• Develop Market & Business Insights
  • Analyze provider performance, consumer trends, and industry benchmarks to surface opportunities
  • Support business cases for new pilots, initiatives, and investments
  • Develop executive-ready materials summarizing insights and recommendations
• Drive Operational Excellence
  • Implement project management processes, timelines, and reporting for accountability
  • Create dashboards and tracking tools to measure initiative progress and impact
  • Identify bottlenecks and drive process improvements to accelerate execution
  • Contribute to project management best practices and tools within Home Care
• Lead Through Influence
  • Partner with Home Care leadership to set priorities and communicate progress
  • Prepare and facilitate senior leadership updates, quarterly reviews, and planning sessions
  • Foster a culture of collaboration, urgency, and results
• Performs other duties as assigned

Qualifications

• 4+ years in strategy, business operations, consulting, or program management (healthcare or marketplace experience a plus)
• Bachelor’s degree required; MBA or product management certification a plus
• Strong problem-solving and analytical skills; Excel proficiency required, BI/SQL a plus
• Proven track record leading cross-functional projects from scoping through delivery
• Excellent communication and presentation skills; able to create executive-ready materials
• Skille