Senior Analyst - East Coast SCM Team 3

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Analyst - East Coast SCM Team 3 role will be responsible for TPL operations, including customer relations, ocean
import/export services, inland freight services, and warehouse & distribution services. In addition,
this position will update and maintain systems, provide operational reports, and assist with additional
projects.
Responsibilities
• Process import/export shipments
◦ Populate and update systems and track shipments
◦ Monitor and support container moves on ocean and in-land (rail and truck routes) freights
◦ Prepare required shipping documents including BLs, PODs, commercial invoices, etc
◦ Develop knowledge of all modes of transportation
◦ Booking necessary space on ships, aircraft, or trucks
◦ Complete shipping documentation, such as including bill of lading, House Airways Bills, House Bill of lading and certificates of origin
◦ Inform clients of factors such as shipping options, time-lines, transfer or regulations affecting shipments
◦ Keep records of goods dispatched or received
◦ Maintain current knowledge of relevant regulations, political situations (such as embargo) to different countries that could affect freight shipping
◦ Monitor and/or record location of goods in transit
◦ Negotiate shipping rates with the carriers
◦ Make arrangements with customs brokers to facilitate the customs clearance
◦ All shipment be must be open in file folders
• Customer service
◦ Daily coordination with customer inquiries
◦ Monitor inbound containers for timely release
◦ Handle customer shipment routing requests, and assign approved service provider for transportation based on carrier matrix and other factors
◦ Ensure carrier compliance with customer requirements
◦ Provide delivery updates and history as requested by customer
◦ Respond to customer issues to ensure satisfaction
◦ Vendor billing
◦ Ensure all charges are billed correctly including: detention/demurrage/pre-pull/port open charges
◦ Process freight bills and perform other administrative tasks
◦ Management support
◦ Strive for continuous improvement and identify opportunities to increase efficiency in all operations
◦ Assist manager and team members on miscellaneous projects as needed
◦ Support new 3PL business set up / operation
◦ Other duties as assigned
Compensation Range
$58,000- $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Excellent written and verbal communication skills Required
• Proficient PC skills - Excel, Word, PowerPoint, Outlook, database management systems Required
• Problem solving and critical thinking ability Required
• Self-started that can operate under minimal supervision Preferred
• Highly organized and detail oriented Preferred
Education & Experience
• High School Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 3 - 5 Years of Experience in Freight Forwarding/Ocean Carrier/In-land Transportation/Logistics Supply Chains Required
• 4 - 7 Years of Experience in Freight Forwarding / In-Land Transportation Preferred
Physical Requirements
• Ability to sit in front of a desk and/or in front of the computer for