Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Based in our Longford or Mullingar office, Howden Ireland are delighted to have a vacancy as an Account Executive for our Commercial and Corporate book of business that will be an integral part of our wider Commercial team.

Overall purpose of the role

The Account Executive will be a senior member of staff within the offices who will be expected to service all clients, both existing and new, in a manner which has their best interests at the forefront in line with the Company’s values throughout their daily routine. They will be expected to work across Renewals and New Business with Commercial and Corporate clients.

Key Responsibilities

• At all times to follow good practice in ensuring the client’s best interests are served.

• Managing the commercial insurance programmes of a number of the high value existing clients within Howden.

• For existing and prospective clients, conducting several in-person meetings (or virtual, as the situation warrants), to support the general management of their commercial insurance portfolios.

• Establishing and nurturing relationships with the various Howden Group entities internationally to source new insurance solutions and improve the quality of service afforded to clients.

• Establishing and nurturing relationships with the key stakeholders within the Howden Ireland business to support the achievement of team goals and objectives.

• Monitor and report on key performance indicators (KPIs), client satisfaction, and revenue growth to senior management, helping to shape strategic decisions.

• Where appropriate, identifying new business opportunities to cross-sell into other areas of the Howden business (e.g. Personal Lines, Life & Pensions, Health, Mortgages, Wholesale, Employee Benefits, etc.)

• Supporting the Marketing team to ensure marketing requirements of the department are met, along with assisting the Marketing team in conceiving and developing efficient marketing strategies, which support the business aims.

• Supporting the IT team to ensure our IT capabilities are fully utilised to deliver the most efficient and intuitive experience for our clients as possible.

• Follow up on pipeline activity and quoting New Business to ensure all business opportunities are explored and followed through with a view to achieving team goals and objectives.

• Re-broking renewals and contacting clients within the required timeframe ensuring proactive client management with a view to achieving team goals and objectives.

• Ensuring your own knowledge is up to date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.

• Implement Company’s Compliance and office procedures including New Business Development and Renewal Procedures document, ensuring CPC compliant at all times.

• Establish and maintain relationships with key personnel in Insurer offices, as well as identifying opportunities to nurture new markets, as and when applicable.

• Inspire client loyalty through efficient and friendly service delivery.

• Occasional handling of administrative duties, as and when there are business demands.

• Adhere to Health & Safety policy.

Qualifications and experience

• Minimum of 5+ years’ experience in Commercial Insurance Industry.

• Excellent technical product knowledge and knowledge of Commercial insurance market.

• Excellent client management skills.

• Minimum CIP qualified with proof of up to date CPD.

• Flair for client management, sales and business development with a proven track record.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: