Jobs and Careers
EX
Global Operations Manager PH
Excis ComplianceUKRemotefull_timeVerifiedPosted 21 Jan 2025
About the role
This is a remote position.
Job Title: Global Operations Manager (Server Rollout Project)Location: Based in Asia (preferably the Philippines), covering APAC and EMEA time zones
About the Company
Excis is a global leader in network and IT services, operating in over 150 countries. We empower telecommunications and enterprise clients by providing exceptional technical solutions that keep the world connected. At Excis, our people are driven to deliver excellence, collaborate effectively, and innovate to delight our customers.
About the Role
As a Global Operations Manager, you will oversee a large-scale server rollout for one of the world’s leading global food service organizations. With over 30,000 locations across the globe, the end client is renowned for its commitment to operational efficiency and technological innovation. In this role, you will lead project operations across APAC and EMEA, ensuring seamless delivery, effective coordination, and consistent collaboration with international teams. This is an exciting opportunity to manage a high-impact project that plays a key role in modernizing a global infrastructure.
Responsibilities
Project Management
- Develop, manage, and track project schedules, cost estimates, status reports, and risk assessments.
- Oversee day-to-day project activities and ensure deliverables meet schedule and quality expectations.
Team Coordination
- Manage and coordinate geographically distributed teams to ensure alignment and collaboration.
- Support the Product Owner in backlog management and facilitate team dynamics.
Operational Oversight
- Drive resource planning in collaboration with Product and Program Managers.
- Coordinate efforts between Business Units, Software, and Hardware groups for on-time deliveries.
- Enforce quality practices and ensure teams adhere to the Definition of Done (DoD).
- Communicate regularly with project teams, stakeholders, and customers to provide updates and address concerns.
- Facilitate inter-team cooperation and foster trust.
Leadership and Development
- Motivate and guide teams, manage competing priorities, and resolve conflicts effectively.
- Act as a line manager with a proactive approach to problem-solving and decision-making.
Technical Expertise
- Lead and support system rollouts, specifically Dell server installations and configurations.
Requirements
- Education: Degree in Electronics, Telecommunications, Computer Science, or related fields.
- Experience: Proven background in IT or telecommunications with technical project/product management experience. Experience managing geographically distributed teams. Strong leadership, delegation, and time management skills.
- Skills: Excellent planning and organizational abilities. Emotional intelligence with strong interpersonal and communication skills (verbal and written). Adaptability, resilience, and conflict resolution capabilities.
Desirable: Telecom knowledge is a strong advantage.
Other Requirements
- Travel: International travel up to twice per quarter, for approximately one week per trip.
- Ability to work effectively in a fast-paced, multicultural environment.
Benefits
Why Join Us?At Excis, we value proactive thinkers and doers who embrace challenges and seize opportunities to grow and innovate. Join our team and play a pivotal role in driving the technological transformation of a globally recognized client.
How to Apply
If you are ready to lead a global initiative and take your career to the next level, apply today!
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