Loan Administrator (Business Loan Processor)

Application Deadline:

02/13/2025

Address:

401 N Executive Drive

Job Family Group:

Customer Shared Services

This role will be responsible for ordering, reviewing, and approving pre-closing due diligence requirements, preparing business purpose loan documents, perfection of collateral based on loan/credit approval terms, conditions & requirements. Provide services and/or support in one or more product/process/control areas within a specific product group, and ensure adherence to related regulatory and Bank policies, guidelines, and procedures (PGPs). Act as a subject matter expert (SME) for areas of expertise for business purpose due diligence and loan documentation.

• Analyzes loan/credit approval terms, conditions & requirements to determine Due Diligence and Loan Documentation requirements.
• Completes Due Diligence and Loan Documentation processes in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
• Reviews and verifies required Due Diligence items and loan documentation to provide excellent quality/error-free works.
• Resolves discrepancies/exceptions that frequently deal with routine situations, some may require further analysis.
• Ensures all appropriate authorizations/approvals are obtained accordance with policies and controls.
• Collaborates with customer, banker, and vendor to obtain missing documentation to complete Due Diligence process.
• Assists banker with customer communication to provide update on loan request status.
• Manages and monitors complex portfolio of work.
• Adheres all regulatory, Bank policies, guidelines, and procedures.
• Attends mandatory BMO meetings as well as other meeting set by Manager.
• Escalates issues that require resolution by the manager, as per guidelines.
• Identifies potential risk situations/impacts and make recommendations or escalate to the manager.
• Reviews transaction/request for compliance with regulatory and Bank requirements, as required.
• Provides information for regulatory reporting and audit queries.
• Ensures adherence to all aspects of First Principles, Our Code of Business Conduct and Ethics Corporate Policy, as well as all applicable legislation, regulatory rules and requirements, and Bank standards, policies, guidelines, and procedures (PGPs) for such things as potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities.
• Ensures strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank PGPs.
• Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to such things as fraud or defalcation.

• Assists in providing training to team members in area(s) of expertise and provide feedback to the manager on gaps and opportunities.
• Delivers exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable, and available services and support.
• Aligns individual performance goals to team and organizational goals.

KEY AREAS OF ACCOUNTABILITY

A. Product & Process

B. Risk & Control

C. Business Performance Management

ACCOUNTABILITIES

A. Product & Process

• Processes and/or fulfills transactions, performs audit/reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
• Manages and monitors a complex portfolio of work.
• Resolves discrepancies/exceptions that frequently deal with routine situations, some may require further analysis.
• Participates in projects related to area(s) of expertise.
• Consults with experts inside and/or outside the business unit regarding unusual transactions.
• Identifies business processes, efficiency and control issues in timely fashion and escalate unusual issues to management.  Resolves more exceptions, as appropriate.
• Assists in building relationships with internal business partners, as appropriate, through daily interaction.
• Partners with other operational areas to ensure delivery of timely, quality, and efficient processing activities.
• Provides information/communication/solutions (both written and verbal) to senior team members and/or management.
• Provides advice to internal business partners and peers to support the completion of a process or activity within established procedures.
• Provides input and analysis into the continuous improvem