Employment Type:

Full time

Shift:

Day Shift

Description:

Position: Quality & Compliance Assistant – Trinity Health PACE

Position Purpose
Support the Quality Improvement (QI) and Compliance Program for the PACE organization, helping to ensure regulatory readiness and a culture of continuous improvement. Assist with data collection, audits, and reporting to support safe, high-quality care for participants.

What You’ll Do

• Support the development and execution of the annual QI/Compliance plan

• Collect and analyze data to monitor performance and compliance

• Assist with internal audits, surveys, and regulatory reporting

• Coordinate communications with regulatory agencies and contracted partners

• Help track and resolve participant grievances and appeals

• Contribute to satisfaction surveys and improvement projects

• Maintain knowledge of applicable laws, policies, and procedures

• Support business continuity and disaster response plans

• Attend training sessions to stay current with regulations and best practices

Minimum Qualifications

• Associate’s degree or 3+ years of related experience. A combination of education and experience may be acceptable.

• Strong communication, problem-solving, and organizational skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Ability to work independently and prioritize tasks

• Strong attention to detail and commitment to ethical conduct

• Must meet NC health clearance requirements prior to hire

Position Highlights & Benefits

• Collaborative, mission-driven work culture

• Opportunity to make a real difference in participant care

• Ongoing professional development and training

• Competitive benefits and work-life balance

• Be part of a supportive team that values your input and growth

About Trinity Health PACE
Trinity Health PACE programs provide compassionate, comprehensive care to older adults, allowing them to remain in their homes and communities. We are part of Trinity Health, one of the nation’s largest Catholic healthcare systems.

Ready to Make an Impact?
Join us in delivering exceptional care and support to our community. Apply today and help shape the future of quality healthcare.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.