Junior Meeting Manager

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Supporting the Meeting Management Team for assigned program deliverables is key to Junior Meeting Managers. Be the primary liaison for management of program deliverables (Attendee Management, Transportation, Small Program Planning, Reconciliation, etc.).  Reporting to Team Leader and building a working relationship with clients and third-party suppliers. Must have 3 years of professional experience in the meetings & events industry and 2 years of professional experience in event housing and registration management.

What You'll Do:

• Meets all established deadlines
• Leads attendee registration and housing
• Handles VIP, sponsor and speaker registration, special requests & accommodation assignments
• Processes individual registrations for participants and/or assist with questions regarding registration
• Produces name badges, labels and tent cards, etc.
• Ships program materials including travel director packets
• Performs quality review of all registration data
• Runs transportation manifests
• Works with group air team to handle attendee travel
• Manages client relationships and logistics (i.e. F&B, AV rooming lists) for small programs, as needed
• Travels onsite to programs, as needed to run logistics and registration desk.
• Use Cvent system to manage programs.
• Builds and runs reporting timeline, documents and spreadsheets for assigned programs, as required by team and client.
• Maintains accurate records, data input, and complete file management as outlined in American Express Meetings & Events and client policies and procedures.
• Builds and delivers custom forms/reports to client and team such as sign-in sheets, breakout schedules, rooming lists, transportation, etc.
• Processes supplier invoices as required.
• Reconciles events and expenses as needed.
• Runs standardized reports for assigned programs on set schedule
• Assignment of special projects as needed both internal and for the client
• Participates in client meetings and conference calls
• Communicates timelines with clients, vendors and team.
• Participates in pre-con meeting one week prior to program operation by providing updates on assigned tasks.
• Orders and verifies supplies for team and programs.
• Assignment of special projects as needed both internal and for the client

What We're Looking For:

• 2 years business experience or college degree
• 2 years of past meeting planning/attendee management skills required.
• Ability to communicate effectively and professional with all levels of management and clients.
• Appearance needs to always be neat and professional
• Confirmed organizational skills
• Ability to prioritize multiple demands
• Ability to work accurately and timely – in order to meet deadlines.
• Ability to travel by airplane, boat, rail and/or car 25-35% of the time.
• Ability to be flexible and handle change well.
• Excellent digital literacy, knowledge of Microsoft Office tools & ability to learn new technology quickly
• Ability to analyze and manipulate data in MS Excel and build custom reports
• Strong interpersonal communication & customer service skills
• CVENT experience/proficiency preferred

     

Location

United States - Virtual Location

     

     

The US national annual base salary range for this position is from $46,000 to $93,000.  The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance.  For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

     

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement progra