VP & Business Banking Relationship Manager - Retail Admin Total Bank

SUMMARY

Drives employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.  Establishes and maintains each market's business relationships with assigned branch personnel.  Expands the reach of small business relationships by joint efforts with those personnel. 

 

As a trusted advocate for small businesses within local market, the Business Banking Relationship Manager will be responsible for understanding customers and prospects unique depository, lending and digital banking needs to support growth. Manages the borrowing and depository relationships for small business and related business clients and solicits and develops new bank clients through direct sales calls.  Responsible for growing book of business through advanced cash flow conversations but fostering current relationships to ensure client satisfaction. Responsible for the development of community and business relationships as necessary to facilitate sales referrals and to maintain knowledge of local business conditions to support the banks growth and other goal initiatives including but not limited to the bank's CRA activities. 

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

OTHER SKILLS AND ABILITIES

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.

Ability to interact effectively across all levels of the organization, including senior management and other departments.

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Ability to coordinate and manage multiple tasks in various stages.

Ability to define problems, collect data, establish facts, draw conclusions and solve problems.

Effective organizational skills with attention to detail.

Ability to work under pressure.

Able to work independently and meet communicated deadlines.

Capable of handling research and special projects.

Travel – Majority of weekly travel will be within market and branches assigned. 

Flexibility to travel occasionally within WesBanco footprint.

  

TECHNOLOGY SKILLS

Ability to effectively use technological resources for meetings, coaching, and training.

Proficient with Microsoft Office, including Word, Excel and Outlook 365.

Ability to learn Commercial Loan origination software.

 

Essential Function

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.  You will also be expected to complete all assigned compliance training in a timely manner.

 

ESSENTIAL DUTIES AND RESPONSIBILITES 

Practices the standards of the Better Banking Pledge and Service & Support Pledge.

Manages lending and deposit relationships with small business customers. 

Becomes fluent in Business Banking Cash Flow behaviors, practices and needs to best identify client solutions including deposits, loans and fee income opportunities.

Serves as primary contact for Business Banking clients and prospects within identified branch network, meeting all required follow up tasks in timely manner.

Continually monitors performance against set production goals and adjusts priorities as needed to meet those goals.

Drives customer understanding and adoption of digital banking and treasury management services to accelerate cash flow conversion cycle and reduce risk. Serves as Digital Banking Champion for Business Clients and Prospects to ensure adoption and understanding of available tools.

Ongoing support of the bank'