CRM Data Engineer

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

 

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The CRM Data Engineer is responsible for designing, developing, and maintaining scalable data solutions for CRM systems, with a focus on Creatio-based back-end development. This role involves close collaboration with cross-functional teams to ensure data quality, integration, and performance across the CRM ecosystem.

Project Strategy & Execution 

- Design and implement scalable data pipelines and integrations for CRM systems. 
- Lead back-end development efforts on the Creatio platform, including configuration and customization. 
- Develop data pipelines for Creatio schemas, business processes, and configuration elements. 

System Integration 

- Implement and maintain web services (REST/SOAP) for system integrations. 
- Utilize OData and DataService APIs for data exchange and system interoperability. 

Team Collaboration 

- Collaborate with CRM Team, Data Engineers, and stakeholders to gather requirements and deliver solutions. 
- Document technical specifications, workflows, and best practices. 

Data Governance & Quality 

- Ensure data quality, consistency, and security across CRM-related systems. 
- Monitor system performance and troubleshoot issues proactively. 

Salary range for this role is: $85,000-$100,000

Required Qualifications: 

- Bachelor’s degree in computer science, Information Systems, or related field. 
- 2+ years of experience in CRM data engineering or back-end development. 
- Hands-on experience with Creatio (formerly bpm’online) platform. 
- Proficiency in: 
  • Creatio configuration and development (schemas, objects, business rules) 
  • Python, C#, and JavaScript for Creatio customization 
  • SQL and data modeling 
  • Web services (REST/SOAP) 
  • Databases:  Snowflake and Postgres 
  • OData and DataService API 

 

Preferred Qualifications: 

- Experience with other CRM platforms (e.g., Salesforce, Dynamics 365). 
- Knowledge of data governance and compliance standards. 
- Agile/Scrum development experience 
- Experience with dbt, Dagster and/or RedPanda  
- Familiarity with cloud platforms (e.g., AWS, Azure) and ETL tools. 

Core Competencies: 

- Strong analytical and problem-solving skills. 
- Excellent communication and collaborat