Seasonal People & Culture Coordinator
Japan Tobacco InternationalAbout the role
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Role: Temporary
Reporting to: P&C Business Partner
Location: Danville
P&C Seasonal Associate
Purpose of the role:
The Seasonal People & Culture Coordinator is a hands-on administrative support role responsible for delivering day-to-day People & Culture services to employees and managers within a manufacturing environment. This role supports employee onboarding, HR systems administration, employee records management, training compliance, attendance-related processes, and employee inquiries to help ensure accurate workforce data, regulatory compliance, and a positive employee experience. Working under the guidance of the People & Culture team, the coordinator collaborates with operations leaders and support functions to facilitate effective workforce processes and business continuity while performing other P&C-related activities as assigned, within the scope of the employee's capabilities.
Three Seasonal People & Culture Coordinator positions are available to support site operations across all shifts: First Shift (Monday-Friday, 6:00 AM-2:00 PM), Second Shift (Monday-Friday, 2:00 PM-10:00 PM), and Third Shift (Sunday-Thursday, 10:00 PM-6:00 AM).
Main Areas of Responsibilties
Employee Onboarding:
- Meet new hires at the breakroom on their first day and verify completion of first-day acknowledgment ("passport") documentation.
- Provide an overview of the breakroom, including locker instructions, lunch options, and break procedures.
- Ensure employees have the required PPE (safety shoes, ear plugs, safety vest if needed, no jewelry, etc.).
- Escort new hires to the factory floor and introduce them to their supervisor.
Systems Support:
- Enroll new hires into the timekeeping system and explain attendance and arrival expectations (employees should arrive 5 minutes before shift start).
- Assist with timesheet corrections and updates.
- Access and print employee documents, including W-2s, paystubs, and other required forms.
- Prepare employee letters, such as proof of employment requests.
- Update employee personal information in company systems, including address, phone number, and email changes.
- Reset employee payroll system passwords.
- Support employee record transitions during payroll provider changes, including employee data transfers and timeclock setup.
Discipline and Attendance Support:
- Monitor the employee text hotline and People & Culture email inbox.
- Assist line managers with employee statements and documentation related to disciplinary matters.
- Coordinate employee badge deactivation requests and work with Security to arrange employee escorts when required.
- Escalate complex employee relations and discipline matters to the P&C Business Partner.
Employee Relations:
- Respond to basic employee questions regarding company policies and procedures.
- Assist with coordinating employee movement between departments to support operational staffing needs.
Employee Records:
- Maintain employee personnel files and ensure required documentation is accurately filed and retained.
- Support data entry and record management for required training, orientations, inductions, certifications, and compliance activities.
- Maintain and monitor training matrices to ensure employees complete required training and that records are properly documented.
Drug Screening Support:
- Assist with drug-screening processes, including obtaining signed waivers from employees who refuse testing or appear impaired before leaving company premises.
- Coordinate drug testing activities during periods when nursing staff are unavailable.
- Support data entry and recordkeeping for medical checks and drug screening activities.
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