Director of Marketing & Communication

Job DetailsLevel: ManagementJob Location: Wooster HQ - Wooster, OH 44691Position Type: Full TimeSalary Range: $79,626.00 - $85,852.00 Salary/yearJob Category: Nonprofit - Social ServicesWho We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

 

Working at The Village Network:


The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
272 hours (YES 34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
12-year history of providing annual bonuses, as well as offering PTO Buybacks.
Advancement Opportunities: The village network is a growing organization and we aim to promote from within.



 
Summary, Job Description, and QualificationsJob Title:                               Director of Marketing & Communication

Reports To:                           Executive Vice President, Communications & Public Relations


Direct Reports:                     Administrative Coordinator – Marketing

FLSA:                                    Exempt, Administrative


Summary:

As a partner in building brighter futures for youth and their families, your role will lead the department’s daily operations while developing and executing strategic marketing, communications, and public relations initiatives that advance The Village Network’s mission and organizational priorities. Working closely with the Executive Vice President, you will translate strategy into cohesive marketing and communication efforts, provide leadership to departmental staff, oversee integrated projects, and ensure consistent messaging across all channels. This role is essential to strengthening the organization’s brand, visibility, reputation, and community engagement while supporting growth and enhancing services for children, youth, and families.


Trauma-Informed Workplace Note:

The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.

As an employee of TVN, you will endeavor to learn and practice:


Making physical and psychological safety a priority
Being open and honest, especially when things are hard, without fear of retribution
Supporting each other
Ensuring clarity of responsibilities and accountability of self and others 
Working together collaboratively
Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied
Treating people with dignity and respect


Essential Tasks, Duties, and Responsibilities:


Provide day-to-day leadership, supervision, coaching, and performance management for departmental staff.
Develop and manage department workflow, establish priorities, and ensure projects are completed on time and aligned with organizational goals.
Develop and implement annual marketing and communications plans that support strategic initiatives.
Coordinate integrated marketing and communications campaigns across print, digital, social media, and public relations channels.
Develop and maintain an organizational communications calendar to coordinate messaging and campaigns.
Write, edit, and distribute press releases, website content, annual report content, and other organizational communications.
Develop proactive media strategies, cultivate relationships with local, regional, and statewide media outlets, and assist with crisis communication efforts as directed.
Ensure consistent application of The Village Network's brand standards across all materials.
Oversee organizational website content and digital communications strategies.
Lead development of social media strategy and monitor performance analytics to identify opportunities for improvement.
Oversee creative direction for graphic design, video, and photography.
Coordinate marketing efforts supporting org