Workforce Solutions Manager

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Acquires, plans and conducts projects to improve customer business operations by applying appropriate technical solutions and business methodologies.

Workforce Solutions Manager: 

• Be the primary point of contact and build long-term relationships with customers.

• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

• Ensure the timely and successful delivery of our Workforce Solutions according to customer needs and objectives.

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Monitor and analyze customer's usage of our Workforce Solutions products.

• Partner with the EDU Sales team to onboard and integrate new clients .

• Liaison between our customers and internal teams.

• Communicating with clients to understand their needs and explain product value. 

• Collaborating with internal departments to facilitate client fulfillment. 

• Resolving complaints and preventing additional issues by working with internal partners to improve processes. 

• Develop relationships with key internal stakeholders such as workforce & sales to successfully understand current tools and processes and help further development of tools, programs, and processes to increase customer satisfaction. 

• Become customer advocate by understanding needs of customer and current program options 

 

Required skills to have for the success of this role 

• BS/BA in related discipline or advanced degree as applicable to role.

• Demonstrates comprehensive knowledge of workforce/staffing industry.

• Foster collaboration and motivate virtual teams to achieve high performance together.

• Partners effectively within a cross-functional virtual team.

• Excellent communication skills – verbal, written, ability to present. 

• Skilled at balancing and prioritizing multiple tasks 

• Capable of working autonomously and driven by internal motivation 

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The annual base pay for this position is:

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