RCS - Multi-D Front Office Associate

Responsibilities: 

This position is responsible for scheduling/re-scheduling, coordinating, and maintaining the message pools for our Multi-D clinic. The schedule is Monday through Friday from 8am to 5pm, no holidays or weekends. 

Daily Responsibilities:

• Working incoming messages within 72 hours of being received
  • Urgent messages are to be worked same day
• Working ‘Reminders’, scheduling patients for their follow-up appointments
• Rescheduling appointments as requested
•  Other duties as assigned

Qualifications/Knowledge/Skills/Abilities: 
•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.