The North Face: Coordinator, Social Media & Community

At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you.

To learn more about our values and our culture, visit The North Face Careers or www.thenorthface.com.

Coordinator, Social Media and Community (Lifestyle & Performance)

What will you do?

A day in the life of a Coordinator, Social Media & Community at The North Face looks a little like this.

The Coordinator, Social Media & Community is a key support role within The North Face’s global social team, working across both Performance and Lifestyle verticals. This person will provide executional and operational support to three social managers — ensuring flawless publishing, calendar management, and cross-functional alignment.

The ideal candidate is detail-oriented, organized, and passionate about social media. They’re excited to learn, ready to execute, and bring fresh ideas to the table while keeping things running seamlessly behind the scenes.

Let’s break down that day-in-the-life a bit more.

• Provide daily support to the Social Media Managers for both Lifestyle and Performance verticals.
• Own the publishing and QA process across global and regional social channels via Opal, Sprinklr, and native tools.
• Ensure creative accuracy, brand consistency, and timely delivery across campaigns.
• Coordinate with Creative, Production, and Brand Marketing teams to traffic assets and deliver final files on time.
• Support content capture, organization, and delivery for upcoming campaigns, events, and launches.
• Assist with the execution and monitoring of post-level boosting across TikTok, Instagram, and Meta.
• Partner with Paid Media and Analytics to evaluate reach, engagement, and ROI metrics.
• Document learnings and test outcomes to refine future amplification strategies.
• Track engagement, EMV, and audience sentiment to inform strategy.
• Help report out on post and campaign performance for ongoing initiatives, bi-weekly and monthly summaries.
• Support internal communication across Brand, Sports Marketing, and Creative teams to ensure alignment on campaign launches and social deliverables.
• Maintain accurate content trackers, meeting recaps, and posting calendars to streamline team workflows.
• Help coordinate asset sharing and approvals across departments.
• Support social managers in overseeing the external community management agency to ensure accuracy, consistency, and brand alignment.
• Keep a pulse on audience sentiment and surface relevant updates or key moments to the broader team.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 0-2 years of experience and professional achievements. 

The foundation skills you will need in this position are:

• Foundational knowledge of boosting and paid campaign execution across TikTok, Instagram, and Meta.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, collaboration, and time management skills.
• Passion for performance, lifestyle, and outdoor culture — with a creative eye and a data-informed mindset.
• Familiarity with Opal, Sprinklr, Meta Business Suite, and analytics tools preferred.
• A proactive, positive attitude — eager to learn, execute, and contribute ideas.

Now WE have a question for YOU.

Are you in?

Hiring Range:

$51,600.00 USD - $64,500.00 USD annually

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this posit