68065013 - SENIOR MANAGEMENT ANALYST SUPV - SES/KNOWLEDGE MANAGEMENT & PROGRAM TRAINING LEAD

Requisition No: 838505 

Agency: Agency for Health Care Administration

Working Title: 68065013 - SENIOR MANAGEMENT ANALYST SUPV - SES/KNOWLEDGE MANAGEMENT & PROGRAM TRAINING LEAD

 Pay Plan: SES

Position Number: 68065013 

Salary:  $2,884.61 - $3,115.38 biweekly 

Posting Closing Date: 11/01/2024 

Total Compensation Estimator Tool

Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!

 

FX (Florida Health Care Connections) is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …

• Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs.

• Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide.

• Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation.

• Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave.

 

Thank you for your interest!

 

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The Office of Florida Healthcare Connections is seeking a qualified candidate to serve as the Knowledge Management and Program Training Lead in the Transformation Unit, in the Office of Florida Health Care Connections (FX) in the Agency for Health Care Administration. In this role, this position leads a blended team of Agency staff, Agency contract staff and vendor engaged resources, providing leadership to four (4) team members, including three (3) FTE staff and one (1) staff augmented employee, all as direct reports. This position reports directly to the Manager of the Transformation Unit. FX is tasked with the modernization of the AHCA MES (Medicaid Enterprise Systems), driving a transformation of people, business processes, and technology. This position, and its Unit, are instrumental in coordinating and aligning business and technology in this transformation.

    

The person filling this position will be expected to supervise employees and lead them toward the successful execution of team and individual objectives. This will include leadership in the areas listed below:

 

• Exercise sound judgement in the hire, transfer, suspension, lay off, recall, promotion, discharge, assignment, reward, and discipline of subordinate employees. Create and recommend conditions for success in the management of projects, schedules and budgets.

 

• Oversee daily operations of staff, ensuring tasks are completed in a timely and accurate manner, including managing escalation requirements. Identify areas for process improvement and implement effective solutions. Monitor and analyze key performance indicators (KPIs) to drive operational success. Develop and maintain continuous improvement strategies.

 

• Ensure compliance with industry regulations, company policies, and safety standards; identify, document, and mitigate operational risks; prepare and present operational reports to senior management; and ensure a high level of operational service is maintained.

 

As Knowledge Management and Program Training Lead, the person filling this position will be expected to manage and oversee Knowledge Management and Training Program activities within FX Projects and FX Enterprise Training Operations. Examples of the responsibilities of this unit are below.

 

• Build and monitor Knowledge Management and Training Program KPIs for projects and continuous quality improvement activities.

 

• Utilize knowledge of Florid