PACE Pharmacy Clerk (Administrative)

Position Summary:
Under the guidance of the PACE Pharmacists and PACE Clinical Pharmacy Manager, the PACE Pharmacy Clerk provides assistance in maintaining accurate patient medication lists and performs duties related to managed care.

Please note that this is an administrative position.

Essential Functions of the Job:
• Inputs patient and prescription data in the EPIC electronic medical record system (EMR) to maintain profiles and send to pharmacist for review.
• Participates in daily Interdisciplinary Team Meetings (IDT) for all PACE sites as the Pharmacy representative.
• Notify contracted pharmacies of patient address changes or vacations.
• Supports utilization management by tracking Skilled Nursing Facilities (SNF) discharges, new hospitalizations, and hospice admissions. Updates EMR, Pharmacy Benefit Manager (PBM), and contracted pharmacies of these changes in a timely manner.
• Obtain discharge medication list for patients discharging from hospital and/or SNF and new hospice admissions for pharmacist to perform medication reconciliation.
• Review and upload Stay A data to the PBM’s secure website weekly.
• Gather and submit monthly enrollment data to contracted pharmacies and PBM. Monitor any enrollment changes daily to update contracted pharmacies and PBM.
• Assists Pharmacists to ensure new patients have complete medication list documented on EPIC EMR by checking prior clinical notes or calling patients/caregivers.
• Assist pharmacist in identifying immunization needs and send to pharmacist for review.
• Assists pharmacist by calling specialist providers offices for visit notes or clarification questions and report findings to pharmacist.
• Support clinic staff with medication concerns and following up on clinic use supply orders with pharmacy.
• Assist with training new pharmacy staff on multiple EMR systems.
• Assists and services patients, including picking up/distributing medications for patients.
• Communicates with patients/caregivers regarding prescription needs, order and delivery status.
• Assists in the preparation of reports and written documentation, as required by the department, company, state and federal agencies.
• Other duties as assigned.

Additional Duties and Responsibilities
• Follows established departmental policies and procedures, objectives quality assurance program, safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational program, current literature, in service meetings and workshops.
• Attends meetings as required and participates in committees as requested.
• Performs other related duties as assigned or requested.

Job Requirements

Education Required:
• High School or GED equivalent.

Experience Required:
• 6 months to 1 year experience in an outpatient pharmacy, hospital pharmacy or retail setting.
• Preferred: 6 months to 1 year in a PACE or managed care setting.

Certifications Required:
• None

Verbal and Written Skills Required to Perform the Job:
• Excellent oral, written communication, and interpersonal skills.
• Bilingual (English/Spanish) preferred.
Technical Knowledge and Skills Required to Perform the Job:
• Familiar with medical/pharmaceutical terminology.
• EPIC EMR experience/knowledge preferred.

Equipment Used:
• General office equipment to include; Personal Computer, Software Systems, Scanner, Telephones, Copy and Fax machines.

Working Conditions and Physical Requirements:
• Prolonged periods of sitting and constant walking and standing.
• Driving and occasional travel required.
• Superb organization ability and detail oriented.
Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.


About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applic