Deputy Director-Operations Technology

Salary range is $125k to $230k with a midpoint of $170k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.  

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12-16 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE: 

Under administrative direction, plans, directs, and manages the operational programs, services, and functions of the Operations Technology (OT) unit. OT refers to those technology systems necessary for the successful operation of transit services - light rail, and facilities. Systems include, but are not limited to, Supervisor Control and Data Acquisition (SCADA), Operations networks, and Operations data centers.

Supports Department processes and transit operations by operating and maintaining reliable control systems and embedded devices and technology infrastructure; provides guidance on processes and systems to support long term transit growth plans; recommends process and system improvements to increase Department efficiency; and assesses new technologies to generate improvements in operational efficiency. Manages the relationship with Sound Transit Information Technology group and other suppliers (vendors) to OT.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
• Oversees the activities of OT, SCADA, and operations system support teams; includes Sound Transit data centers, network infrastructure, database administration, client systems, and operational field systems.
• Ensures Service Level Agreements are defined, maintained, and followed.
• Develops, implements, maintains, and oversees enforcement of OT policies and procedures; promotes and leads continuous process improvement; establishes performance monitoring and metrics-driven methodology to improve Operations supported services.
• Coaches, trains, and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of projects and measures the performance of the department and all related staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary.
• Collaborates and negotiates with all Agency functions as well as outside partners to prioritize technology initiatives and resources; defines OT team roles, responsibilities, and organization to ensure dependable operations for key systems; selects team members to achieve quality deliver