Head of Public Sector for Enterprise Applications

Company Description

Version 1’s market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia.

We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration.

We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team.

Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance.

We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers into 2024 and beyond.

• No 1 Best place to work in Ireland #GPTW2023 !!
• 4th Best Super Large Workplace in Tech the UK #GPTW2023!!
• No 1 Best place to work in India #GPTW2023 !!
• 10th place in Glassdoor's Top 50 UK companies
• UK & Ireland’s premier Oracle, Microsoft & AWS partner
• Market leader in Oracle ERP and Cloud Applications
• Consulting, implementation and support services
• 3200 strong,€347m/ £302m revenue business

Job Description

The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development.

Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle:

• Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers.
• Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add.
• Empowered People: Management of employees within your Sector.

Specific accountabilities include:

Pre Sales Leadership

• Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1’s services to deliver transformational outcomes is understood.
• Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike.
• Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions.
• Provide leadership, guidance and expertise during the pre-sales process to secure new business.

Customer Delivery

• Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters.
• Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role.
• Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance).
• Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required.
• Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements.
• High levels of customer satisfaction, measured quarterly by Net Promoter Score.
• Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly).

Thought Leadership:

• Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.)
• Stay up-to-date with industry trends, partner (Oracle) updates, and be