Paymaster / General Cashier

Job Overview

Collect, audit and verify all information necessary to process payroll for the hotel and facilitate related processes. 

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

FINANCIAL RETURNS

• Implement general payroll policies and procedures and monitor adherence to guidelines. Monitor and analyze payroll cost, payroll standards, and budgeted standards as needed. 
• Prepare and transmit payroll entries within established timeframes. Download and edit information from timekeeping system.  Audit and post entries into payroll system, including gratuities. Ensure that correct payments are made, taxes are withheld, overtime is correctly charged and paid, and that payroll is processed and executed according to all state, federal and local laws, rules and regulations.
• May perform additional accounting-related duties such as processing retrieval and chargebacks from credit card companies, assisting in posting payroll charges to the general ledger, troubleshooting time clocks or payroll system issues, working with Accounting staff on payroll bank accounts and cash levels, preparing hotel payables for payroll-related expenses, etc. 

PEOPLE

• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include department heads throughout the hotel, for the purpose of providing or obtaining information regarding payroll. 

GUEST EXPERIENCE

• Prepare reports for hotel management, including headcount and production reports, overtime reports, costing reports, etc. as needed or requested.
• Troubleshoot payroll problems/issues for employees as requested. Coordinate resolution with IHG Corporate office or payroll vendor as appropriate.
• Prepare manual checks or advance payment requests as needed or required.
• Enter and/or post employee information, including benefit deductions, new hires and terminations, garnishments, child support payments, direct deposit information, etc. into payroll and/or timekeeping system in a timely manner.
• Maintain orderly filing systems for all payroll supportive documentation and payroll reports.  Maintain confidentiality of payroll information regarding past and present employees, and adequately safeguard payroll files.

RESPONSIBLE BUSINESS

• Perform other payroll-related duties as needed, such as returning unclaimed paychecks, preparing human resources or accounting documentation or reports on payroll-related statistics, ensuring checks are distributed in a secure and timely manner, etc. 
• May assist with other duties as needed.

QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent and 2+ years of experience in an accounting or position or similar; or an equivalent combination of education and work experience.  Ability to speak fluent English required.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds
• Standing up and moving about the front office or other designated areas
• Communicating with other people
• Handling objects, supplies, boxes of merchandise, etc.
• Bending, stooping, kneeling, crouching, reaching

Other:

• Reading abilities are utilized often when reading time records, payroll-related documents and work materials.
• Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
• Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. Strong customer service skills are required.
• May be required to work nights, weekends, and/or holidays.