Director, People Operations

Title: Director, People Operations

Organization: WorkMoney, Inc.

Reporting to: VP, People Operations

Location: United States / Remote, <10% travel

Term: Full-Time, Exempt, requires U.S. work authorization

Compensation: $125,000.00 - $145,000.00 Annually

To Apply: LINK

Deadline: Applications will be considered on a rolling basis; Target start October 2025

About WorkMoney, Inc.

At WorkMoney.org, we are dedicated to enhancing the financial well-being of hard working Americans. Founded on the belief of the American dream, we strive to provide our members with the tools, resources, and support they need to navigate their financial journeys with confidence. 

We don't stop at individual support. At WorkMoney, we believe in systemic change and actively advocate for policies that promote economic fairness and opportunity. By amplifying the voices of our members and engaging policymakers, we strive to create a more just and equitable economic landscape.

We believe that financial stability should be accessible for everyone and we're here to make that a reality. By offering financial tools and resources, fostering a supportive environment and championing policy changes, we empower our members to take control of their finances and build a more secure future.  

Join us at WorkMoney, Inc. and become part of an organization dedicated to making sure all Americans can afford to live a good life.

About the Director of People Operations Role

At WorkMoney, we know that people are the heart of what we do, and a strong People Operations team is essential to a thriving organization. As Director of People Operations, you’ll play a pivotal role in fostering a supportive, compliant, and people-centric workplace. You’ll be a trusted expert for ensuring employees feel valued and supported, policies are clear and consistently applied, smooth and efficient processes, and much more! 

Reporting to the VP of People Operations, the Director of People Operations is a trusted partner and collaborative leader in supporting key HR functions that fortify our organization, enrich our culture, and enhance both engagement and operational excellence. With a blend of big-picture strategy and hands-on execution, you’ll manage critical functions such as labor relations, compliance, benefits administration, performance management, and employee development. Success in this role hinges on strong cross-functional collaboration, as you’ll work alongside leaders, managers, and employees.

The Director of People Operations will take the lead on employee and labor relations, serving as a key point of contact for navigating workplace concerns, conducting fair and timely investigations, resolving conflicts, and advising leadership on effective, compliant, and inclusive people practices. You’ll play a critical role in building trust and fostering an equitable workplace culture.

This role will also manage daily and routine people operations functions such as onboarding new employees and offboarding exiting employees, maintaining employee information and files, providing employee support regarding benefits and policies, processing and managing LOAs, and other similar duties within the scope of the role and department. 

If you’re a seasoned and accomplished HR professional, specifically in labor and employee relations, who is a solutions-oriented individual that can also prioritize the employee experience and ensure a safe work environment, we would love to meet you! 

A typical day might include:

• Employee & Labor Relations
• Serving as a first point of contact for employee and labor relations matters, ensuring fair and consistent resolutions while upholding our Collective Bargaining Agreement (CBA).
• Conducting thorough, impartial investigations delivering timely resolutions that reflect our organizational values and compliance standards.
• Guiding managers and employees through complex workplace situations with empathy, professionalism, and discretion, ensuring policies are applied fairly and consistently.
• Policy & Compliance Leadership
• Developing, interpreting and implementing People Operations policies that balance compliance, consistency, and employee experience.
• Ensuring compliance with federal, state, and local employment laws, as well as our CBA.
• Maintaining a pulse on employment law trends and proac