Sales Specialist

Buckner Retirement Services is a place to work in an atmosphere of warmth. It’s a place where you can inspire happiness in the lives of seniors. But most of all, it’s a place you can genuinely make a difference in lives of our seniors through your service. We believe the difference is our purpose.

We’re seeking talented and friendly Sales Specialist to provide administrative support for the Senior Director of Sales, and provide sales support for Buckner Retirement Services’ by developing and implementing strategic sales plans including achievement of weekly contact, interview and close targets. 

Our unique 5 STARS service:

• Develops and executes business development and sales strategies to achieve targeted sales growth in assigned community.
• Identifies and pursues new sales opportunities through prospecting, networking, and lead generation.
• Builds and maintains strong relationships with prospective members, including understanding needs, developing tailored solutions, and responding effectively to concerns or objections.
• Skillfully interviews prospects or their representatives to identify needs and requirements and how Buckner Retirement Services, and its affiliates and subsidiaries will meet those needs.
• Conducts presentations to potential members.
• Partners with community sales team members to develop and execute marketing plans and achieve community occupancy goals by coaching and developing sales team members.
• Partners with Executive Director, Director of Business Development, Director of Operations and Sales Leadership to achieve sales goals, ensure member satisfaction, and successfully implement solutions for their community assignment.
• Meets or exceeds sales activity standards as determined by the Sales Leadership including daily, weekly, and monthly sales-related performance metrics.
• Effectively manages all assigned leads utilizing CRM leads management system and key reports to quickly analyze opportunities by status and stage to advance the sales cycle.
• Reviews daily census, working with the team to implement strategic plans to attain budgeted census for assigned communities of Buckner Retirement Services, and its affiliates and subsidiaries.
• Schedules presentations and tours of the campus during regular business hours, evenings and weekends to meet a prospect’s schedule.
• Transports prospects to and from Buckner Retirement Services, and its affiliates and subsidiaries’ communities as appropriate. Conducts home presentations to prospects.
• Understands and clearly presents:
  • History and mission of Buckner Retirement Services, and its affiliates and subsidiaries
  • Floor plans, common areas, Independent Living, Assisted Living, Skilled Nursing, and service packages
  • Entrance fees and monthly service fee options
  • Timeline for development of expansion
  • Reservation deposit timelines
  • Conversion timelines
  • Agreements and closing process
• Utilizes closing methods to close sales and post-closing steps to meet the stated sales and move-in goals for the community.
• Proactively addresses and informs appropriate staff of any sales-related questions or problems as they arise that could hinder the closing of a sale/admission.
• Works with the Marketing/Sales department to help implement the marketing and public relation plans for Buckner Retirement Services, and its affiliates and subsidiaries.
• Conducts community, civic, church and service organization presentations.
• Completes all reporting accurately and on time.
• Travel as needed to monitor, assess and help develop programs.
• Visits competitive communities to gain market intelligence on industry programs.
• Appropriately leverages ancillary services and partnerships as part of the sales and external business development function.
• Attends staff meetings as required, to contribute to community meetings including daily stand-up, manager, at-risk and rent ready.
• Maintains compliance with all Buckner policies, procedures,. and requirements. Maintain compliance with all federal and state laws. Maintain compliance with all agency regulatory guidelines and requirements.
• Responsible for supporting and representing Buckner Retirement Services, and its affiliates and subsidiaries at special events, activities, and other assigned functions.
• Successfully works as a part of a team by developing and maintaining strong working relationships with co-workers.
• Provides administrative support to the BRS Senior Director of Sales by helping maintain and manage CRM
• Perform special assignments, projects, and other duties as required.

As a 5 STARS associate, you’ll bring to the team:

• A minimum of 3 years prior re