Senior AI Engineer

Abacus Insights is a mission-driven technology company focused on transforming the healthcare data industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. 

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.   

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector that is not only ready for disruption. We're growing quickly and would love for you to be a part of it! 

About the Team & Role :

As a Senior AI Engineer, you will help architect, build and implement our AI platforms, working closely with data quality engineers, data/software engineers, platform engineers, DevOps, product owners and business.  You provide technical leadership for multiple, diverse, and geographically distributed teams. You will coach and guide teams to enable future success. Also be a partner with engineering managers, directors and VP on strategic initiatives and future business growth opportunities especially around AI and ensuring the engineering organization can scale to meet the need. 

As a member of the engineering team, you are responsible for coaching, mentoring, and driving change to enable us to better deliver and innovate in an agile environment. 

You Will: 

• Help shape the direction of our applied AI areas and intelligence features in our products. Drive the deployment of state-of-the-art AI models and systems that directly impacts on the capabilities and performance of Abacus’s products and services (e.g., Abacus Agents, MCP, SQL and RAG agents and tools, etc.)
• Develop novel data collection, fine-tuning, and LLM technologies that achieve optimal performance on specific tasks and domains
• Design and implement ML/AI pipelines for data preprocessing, feature engineering, model training, hyperparameter tuning, and model evaluation, enabling rapid experimentation, iteration and self-healing
• Work closely with cross-functional teams, including AI engineers, data engineers, and product teams, to deliver impactful AI solutions that enhance user productivity and satisfaction
• Build scalable, reusable backend systems to support GenAI products across the company. Develop robust logging, telemetry, and evaluation harnesses to ensure reliable model and GenAI system performance
• Skillful at driving critical projects (e.g. AI and data engineering Innovation, Development Productivity and Benchmarking)
• Meaningful experience in the world of Data and AI
• Capable of credible customer interactions
• Mentoring development team members to ensure delivered solutions adhere to the software architecture strategy, coding standards, and established organizational policies and procedures
• Participating in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization
• Identifying people and process improvement strategies for the Agile/Scrum team(s), especially for AI projects/teams where innovation and iteration are critical
• Communicate organizational updates to ensure teams adhere to the established policies and procedures
• Ensure projects are completed on time and according to our quality standards
• Facilitates communication upward around architecture, design, and implementation objectives
• Proven experience in leading software development teams or projects
• Excellent knowledge of software development design, QA and test automation, and experience with agile development methodologies
• Demonstrated knowledge of Cloud Architecture, AI Architecture, Agents/Agentic sy