Noah's Ark - Bartender and Cabana Lead - Seasonal

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Bartender and Cabana Lead responsibilities include -- but are not limited to -- managing a team behind a bar or within a stand, preparing food, preparing and serving drinks, providing customer service, stocking, and rotating merchandise, following safety regulations, and performing various administrative and cleaning tasks. This position will also be responsible for ensuring cabana guest needs are met and servers are meeting expectations.

We are currently looking for a:

 

Noah's Ark - Bartender and Cabana Lead - Seasonal

Roles & Responsibilities:

 

Job Duties & Responsibilities:

Supervisory Duties:

• Assist with the daily supervision of the Bartending and Cabana teams and any other assigned departments

• Lead by example, attitude, and as a representation of Noah’s Ark core values
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
• Participate in new-hire orientation and training activities for all assigned employees
• Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
• Ensure daily sign-in sheets are completed and submitted each day
• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Greet guests in a friendly and professional manner as they approach the bar
• Understand and comply with all company policies and applicable state/local Health Department regulations regarding safety, cleanliness, organization, and stocking
• Maintain professional appearance and adhere to uniform standards
• Present menus to guests and promote specials and/or specialty house drinks
• Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
• Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
• Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
• Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
• Periodically check on guests to ensure all needs and expectations are being met
• Continuously monitor guests for potential intoxication and determine when alcohol service should cease
• Adhere to all bar related safety training protocols
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
• Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
• Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
• Manage to-go orders and retrieve them from the kitchen, as needed
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• All other duties assigned by leadership

Education and Experience:

• No education requirements for this position
• 1-2 years of previous bartender experience or related role
• Previous experience with alcoholic beverage serving and associated regulations would be helpful
• Must be Bartender/Server Certified (TIPS, RAMP, I-PACT, or similar) or become so within 30 days of hire, when required by state and local guidelines.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until la